Mohammed Elrasheed Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

● Spearheaded end-to-end business solutions, using BRD, PRD, and RFC frameworks to ensure project requirements align precisely with client goals.● Designed digital transformation strategies that streamlined operations, integrated advanced technologies, and improved process scalability.● Enhanced client engagement through B2B initiatives that drove high user satisfaction, fostered partnerships, and optimized core business performance.● Conducted risk assessments and implemented mitigation plans to safeguard business continuity and compliance across new ventures.● Created KPIs to monitor and adjust strategic initiatives based on data insights, ensuring agile and measurable progress.● Organized workshops and retrospectives to foster continuous improvement and cross-functional collaboration.● Developed market expansion strategies, leveraging competitive advantages to fuel sustainable growth.● Strengthened long-term client relationships by consistently delivering innovative, value-driven solutions aligned with evolving objectives.

Riyadh, Saudi Arabia

● Shaped digital strategies that aligned IT services with customer needs and market trends, leading to a 95% on-time project delivery rate. ● Implemented advanced technology solutions that improved process efficiency, reduced costs by 20%, and strengthened technology adoption within the organizations.● Directed cross-functional teams through full project lifecycles, from planning to execution, ensuring clear communication and collaboration across departments. ● Managed resource allocation and risk assessments, achieving a 30% boost in team satisfaction and consistently meeting project milestones. ● Oversaw project transitions between stages, optimizing lifecycle efficiency and operational effectiveness.● Developed strategies that expanded client relationships and supported long-term partnerships by aligning services with client objectives. ● Delivered high-quality IT services that met business goals and established a reputation for excellence.● Fostered a culture of innovation, driving continuous improvements and positioning the organization for sustained growth.

Riyadh, Saudi Arabia

● Cultivated strong client relationships by acting as a trusted advisor on technical projects, ensuring alignment with business goals and SLAs. ● Provided consistent updates and proactive solutions, which strengthened client engagement and drove high satisfaction levels.● Engineered process improvements that reduced support tickets resolution time by 40%, optimizing workflow accuracy and reducing projects delays. ● Conducted comprehensive training sessions for clients and internal teams to facilitate smooth project execution and assure effective knowledge transfer.● Led technology implementation initiatives that supported digital transformation goals, overseeing UAT processes to validate and confirm solutions met client specifications. ● Integrated client feedback into future iterations, enabling continuous improvement and reinforcing a client-focused service delivery approach.

Riyadh, Saudi Arabia

● Increased market penetration by 35% through targeted sales strategies and new business channels, boosting revenue and performance metrics.● Improved client retention by 20% through training programs, prompt responsive service, and maintaining high QOS standards.● Enhanced sales operations, achieving a 15% improvement in quality management and maintaining ISO 9000 compliance.● Allocated, forecasted and managed budgets for business development and secured agreements with clients and partners.

Riyadh, Saudi Arabia

Strengthened client relationships and supported revenue growth through effective project coordination and business development:- Project Management & Service Delivery: Ensured on-time project delivery that met and exceeded client performance goals, achieving high satisfaction rates.- Cross-Departmental Coordination: Collaborated with support, service, and management teams to exceed client expectations and boost repeat business.- Revenue & Relationship Growth: Expanded client relationships and identified new business opportunities, contributing to a 30% increase in annual revenue.- Contract & Terms Negotiation: Secured mutually beneficial agreements, aligning terms with company objectives.

Riyadh, Saudi Arabia

Khartoum, Sudan

Khartoum, Sudan

Master Of Business Administration - Mba, Business Administration (Information Technology Management)

Bachelor'S Degree, Computer Engineering

Computer Man College for Computer Studies (CMC)