I am Software Professional with the blend of both software and hardware knowledge, having an outstanding performance in Master's degree in Electrical & Computers Engineering from Carleton University, Canada and Bachelor's in Technology in Electrical & Electronics Engineering from JNTU_HYderabad, India along with a year experience of System Engineer in Brontobyte Technologies, India and currently working at Concentrix-Hamilton as a Technical Product Support Specialist working on Software testing on web-based and mobile applications focusing on safe and secure services.Front-end, Back-end testing, UI, Database testing, Security Validations, and Customer Experience Testing and experience on Web-Based Application and mobile based applications testing.• Strong Leadership Skills possess excellent interpersonal, organizational, and communicationKey Skills:- Technical Writing: Proficient in producing comprehensive business, technical, and training documentation.- Authentication Protocols: Expertise in SAML 2.0, OAuth, and multi-factor authentication.- Presentation Skills: Skilled in delivering effective presentations.- Custom Solutions: Built solutions using Okta Workflows, SNOW Flow, and Workday.- API Proficiency: Well-versed in Okta API, SNOW API, SFDC API, and Mursion API.- Access Management: Specialized in Access Certification and Access Request mastering.- IAM Technology: Solid understanding of IAM technology and methods, including compliance with CIS benchmarks.