ProfileSenior learning and development professional with 30 years in change-agent senior trainer roles that emphasized strategies, embraced innovation and team work, in providing high-impact effective result oriented learning solutions and support, seeking a position in IT training.Vast exposure and experience in using ADDIE model of instructional design, Kirkpatrick’s Evaluation methodologies and tools such as, SnagIt, Captivate and MS Office, to develop quality structured manuals and presentations. Known for sound operational and team management.Conducted training in Microsoft Software, spreadsheet, database and graphic software, marketing and technical training, across all divisions of the airline, which exceeded all KPI objectives with proven benchmarking pace-setting results across key performance metrics.Actively involved participants during classroom and workshop sessions, and successfully achieved learning priorities that exceeded expectations towards employees’ self-development.Possess strong effective communication abilities to convey concepts to diverse audiences of varying expertise.Trained an average of 650 employees annually. Feed-back and reviews from departments, confirmed the training had enhanced employees’ work skills, increased work efficiency, productivity and confidence, achieving employees’ development priorities and fulfilling the corporate mission statement.Experienced and successful private tutor; tutoring students in various subjects up to GCSE level.Successfully contributed to the professional development of employees and trainees by delivering classroom training, conducting workshops and providing end-user 1-2-1 support to ensure training effectiveness, across many disciplinary areas. SME team member for the e-Learning project.Core Skills:• Accomplished and motivating trainer with enthusiasm for lifelong learning• Maintaining high learning standards with commitment to quality and performance• Group training, mentoring and end-user support• Develop and execute structured learning solutions• Excellent interpersonal, communication and presentation skills• Goal oriented, capable and organized contributor• High level of collaboration yet work independently• Detail-oriented, but adopt flexibility in situations• Resourceful doer with practical decision making skills• Analyze problems and generate effective solutions• Accepting feedback and apply lessons forward• Aptitude to prioritize and perform confidently in a fast-paced / change management environment• Strong focus on integrity, dedication and optimism
