Mohammed Shah Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

Downtown, Abu Dhabi, United Arab Emirates

Kuwait

• Managing several projects for greenfield sites to cover both 13 PHC’s and 3 Hospitals.
• Managing the Project for HMS-Insta Clinical EMR solution design and implementation
• Managing the Project for design and implementation of Oracle Fusion.
• Managing the project for development and implementation of the Expatriates Premium payment collection system.
• Development of RFP’s including EMR, ERP, HR, Infrastructure and Insurance.
• Planned and Managed the Entry and Exit Gateway review points leading to the Cutover.

Birmingham, United Kingdom

Bradford

Qatar

• Manage a team of analytical and technical resources responsible for the conversion phase of the implementation of Cerner Millennium in Qatar across 51 clinical sites.
• Develop the Conversion plan, strategy and rollout of the Cerner Millennium solution to all facilities at HMC and PHCC.
• Plan and apply the Authority to Proceed activity at each stage of the conversion to receive final sign-off for progressing with the Go-Live at each site.
• Manage communications between the client, vendor, consultant groups and program management to ensure all conversion activities and progress is aligned.
• Manage and communicate effectively with senior leadership, both internally and externally on the status of conversion, highlight issues/escalations and resolutions.
• Liaise with the workstream leads from all areas involved with the delivery of the Cerner solution to ensure that all activities, dependencies and timings are collated and validated in the plan.

Qatar

Managing Implementation of specific solution for the HMC project

Abu Dhabi

• Procurement Management including RFP development, evaluation and contract negotiations for AMC.
• Mediated conflicting requirements between 4 different operator brands within the same facility.
• Project Lead on implementations of Scheduling, Registration and supply chain Cerner solutions.
• Supported implementation on Cerner solutions such as Core and SurgiNet.
• Participated in ERP design for AMC as directly connected with the Cerner Supply Chain solution.
• Designed Change control process for HIS implementation in AMC.

Dubai

• Involved in the implementation, and integration of Cerner medical software solutions to 14 hospitals and 64 clinics for the Ministry of Health in the UAE.
• Setting up a service management processes in order to effectively and efficiently address all issues, changes and problems on the system.
• Setting up downtime procedure processes and documentation to manage system downtime for both scheduled and unscheduled downtime of the system.
• Consulting with clients on site to aid in the successful delivery of solutions across all departments in the Hospitals.

Sheffield, United Kingdom

• Working on the national BT health program, working directly with NHS trusts using Cerner Millennium PAS solution.
• Controlled ITIL environment throughout support structure. Using this methodology to manage and progress incidents, problems, changes and service request on live and test environments.
• Providing knowledge transfers and onsite support directly to clients. Involved in major and minor deployments of code for each trust. Also involved in go lives for the trust.
• Part of the nationally publicised onsite Task Force for the Royal Free Hospital. Part of project RIOT (Resolve Incidents On Time).
• Providing training and technical documents for both colleagues and clients providing Knowledge transfer presentations.

London, United Kingdom

• Working on the support desk providing 4th line technical and design support - resolving incidents within the SLA timeframes.
• Adapted previous knowledge of SQL to CCL (Cerner's proprietary database querying language).
• Designed and developed a 5 day peer development scheme.
• Gained excellent technical knowledge of Cerner Millennium Solution.
• Regularly providing knowledge transfer sessions on several solutions, to both colleagues and clients.
• Regularly visiting client sites nationally as an ambassador to the Cerner UK support organization.

Monitored and supported network. Checked and ran backups. Monitored, maintained and diagnosed faults on windows XP desktops and laptops. \Supported windows XP, office XP and office 2003. Supported remote users connecting through a VPN. Supported the telephone system, mobile phones. Installing software and upgrades on PC's. Creating and installing images.

As the team leader I completed statistics, resolved queries, delegated work to the appropriate departments. Created new customer accounts on the system. Created monthly reports, this was done by working in a team 15. I used the following applications on a daily basis Microsoft Office, CCA User Interface, Sigi, Ice, CCA Gains and Losses and Lotus Notes.

Bsc, Computer Science

Modules include: Database systems, Network Software, SAD, IPS, Software Project Management, Internet security

Advanced Gnvq Information Communication Technology

Gcse, Mathematics And English