Provided exceptional customer service via electronic and phone communication in a fast-paced environment.Excellent at developing interpersonal relationships.Exceptional at listening to customer needs, articulating service benefits and creating solutions that provide value to the customers.Utilizing strategic communication skills to deal with customers effectively.Effective dealing with sensitive information and situations.Analyze customer accounts to determine whether it is considered delinquent.Prepare and send notifications of payments past due.Assist customers in finding a way to meet financial obligations without getting further behind.Place phone calls to customers to remind them of payments and account balance.Prepare delinquent account reports for management.

Collection of case histories.Observing marital counseling, Aversion therapy, Jacobson progressive muscle relaxation and Electroconvulsive Therapy.Assessment for children and adults using varied psychological tools.Organized Group Activity for Older adults with mental disturbance.Organized Group Activity for children with Autism.Organized Group Activity for adults with mental illness.

Collection and presentation of case histories, Outpatients Consultations Ward rounds for Inpatients Presentation on Psychological topics