Mohan Krishna

Mohan Krishna Email and Phone Number

Analyst A (Vendor Management) - Customer Experience (Shared Services) @ FedEx
Visakhapatnam, AP, IN
Mohan Krishna's Location
Visakhapatnam Rural mandal, India, India
About Mohan Krishna

Experienced for more than 13 years in handling large high performance teams for back office operations in international voice & email support for US Mortgage, Customer Service, logistics, supply chain and Transport Industries. My strong vendor & resource management skills, operational experience, and ability to work well through the organisation interests.

Mohan Krishna's Current Company Details
FedEx

Fedex

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Analyst A (Vendor Management) - Customer Experience (Shared Services)
Visakhapatnam, AP, IN
Website:
careers.fedex.com
Employees:
178885
Mohan Krishna Work Experience Details
  • Fedex
    Analyst A (Vendor Management) - Customer Experience (Shared Services)
    Fedex
    Visakhapatnam, Ap, In
    View
  • Fedex
    Global Business Service Delivery Manager - Customer Experience (Shared Services)
    Fedex Jan 2022 - Present
    Visakhapatnam, Andhra Pradesh, India
    Oversee business operations in customer experience across all business sites in India and overseas. Business Transition Planning and Strategy management for new businesses. Weekly, monthly and quarterly business reviews with business heads from APAC, ANZ, EU and MEA regions
    View
  • Concentrix
    Assistant Manager - International Operations
    Concentrix Jul 2018 - Dec 2021
    Visakhapatnam, Andhra Pradesh, India
    NorthAM and APAC Back office Operations management. Responsible in handling a team of more than 100 process associates for inbound email, outbound voice and back office operations in customer service. Preparing reports on key metrics and action plans to improve team performance. Client liaison for weekly & monthly C-Sat, SLA & other performance metrics.
    View
  • Futureboxx Inc
    Team Leader Operations
    Futureboxx Inc May 2016 - Apr 2018
    Bengaluru, Karnataka, India
    View
  • Futureboxx Inc
    Process Associate
    Futureboxx Inc Jan 2012 - Apr 2016
    Bangalore
    View

Mohan Krishna Education Details

Frequently Asked Questions about Mohan Krishna

What company does Mohan Krishna work for?

Mohan Krishna works for Fedex

What is Mohan Krishna's role at the current company?

Mohan Krishna's current role is Analyst A (Vendor Management) - Customer Experience (Shared Services).

What schools did Mohan Krishna attend?

Mohan Krishna attended Vinayaka Missions University.

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