Mohan Kumar Email & Phone Number

Conducted data analysis of job requisitions, recruitment marketing, applicant tracking, and hiring/ retention metrics.Analyzed recruitment trends to provide insights to senior leadership and recruiters to improve process effectiveness.Developed visualizations and metrics to communicate recruitment KPIs to stakeholders.Provided training to company.

Tiruchchirappalli Area, India

• On floor technical support fresher’s in understanding the Tech & Non-Tech features in a given JD and Identifying the apt sourcing string and methods.
• Conducting On-the-Job training/Upgrade training with a periodic training calendar based on each level/batch timelines.
• Work towards enhancing the recruiting team’s data base/sourcing/recruiting skills for Vdart Digital.
• Building up the content and material for the upcoming e-Learning solution.
• Following up with the DB/IS… Show more
• Following up with the DB/IS (Data base & Internal Sourcing) Team on their day-to-day passive sourcing and converting to active recruiting with the help of the recruiting bench Show less

Tiruchchirappalli Area, India

• Effectively recruited candidates for fulltime and contract positions in a highly time sensitive environment through Internet research, social networking, internal database, cold calling, referrals, networking, job.
• Screened candidates and assess their qualifications to ensure that there is a solid match between the candidates and the open positions. Responsible for preparing and coaching candidates for interviews.
• Assigned the tasks of negotiating offers… Show more
• Assigned the tasks of negotiating offers with candidates to meet target gross margins of the organization.
• Maintained relationships with HR/Sourcing teams through their MSP programs form various clients to understand their requirements and comply to their onboarding.
• Worked with Recruitment management systems to track the requisitions and track the recruiting process.

Trichy

• Receiving, investigating and responding to all customer inquiries regarding installation, products and services. I will troubleshoot problems and coordinate with various internal departments to resolve problems. Other.
• Interact with customers by phone, e-mail or online chat concerning various care issues.Provide hands on support of customer care initiatives such as automated provisioning, online billing, and order tracking.
• Interact with customers by phone, e-mail or online chat concerning various care issues.Provide hands on support of customer care initiatives such as automated provisioning, online billing, and order tracking.
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Tracking and reporting of relevant customer care performance metrics.
• Capturing and applying customer feedback. Show less

Trichy

• Technician should provide a professional quality installation to insure TIKONA is delivering a positive Customer Experience. Technician will own all aspects of the installation including initial and follow up.
• Handle all pre-test and field tests on all TIKONA products assigned without any supervision.
• Perform complex activation of complex/broadband products including everything EoC and EoS and above including DS3
• Perform complex troubleshooting… Show more
• Perform complex troubleshooting with the Longhaul network and provisioning of ports on the Infinera or Core Director Network
• Map complex Broadband cross connects in the TIKONA network- Sonet and Ethernet

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Education record