Mohan Kumar Email & Phone Number

Conducted data analysis of job requisitions, recruitment marketing, applicant tracking, and hiring/ retention metrics.Analyzed recruitment trends to provide insights to senior leadership and recruiters to improve process effectiveness.Developed visualizations and metrics to communicate recruitment KPIs to stakeholders.Provided training to company recruiters on how to use ATS tools for optimal performance.Managed and maintained data integrity in recruitment… Show more Conducted data analysis of job requisitions, recruitment marketing, applicant tracking, and hiring/ retention metrics.Analyzed recruitment trends to provide insights to senior leadership and recruiters to improve process effectiveness.Developed visualizations and metrics to communicate recruitment KPIs to stakeholders.Provided training to company recruiters on how to use ATS tools for optimal performance.Managed and maintained data integrity in recruitment databases.Developed and maintained dashboards that aligned with company goals.Worked with cross-functional teams to execute recruitment research projects.Prepared periodic and ad hoc analytical reports to evaluate and adjust recruitment strategy. Show less

Tiruchchirappalli Area, India

• On floor technical support fresher’s in understanding the Tech & Non-Tech features in a given JD and Identifying the apt sourcing string and methods.• Conducting On-the-Job training/Upgrade training with a periodic training calendar based on each level/batch timelines.• Work towards enhancing the recruiting team’s data base/sourcing/recruiting skills for Vdart Digital.• Building up the content and material for the upcoming e-Learning solution.• Following up with the DB/IS… Show more • On floor technical support fresher’s in understanding the Tech & Non-Tech features in a given JD and Identifying the apt sourcing string and methods.• Conducting On-the-Job training/Upgrade training with a periodic training calendar based on each level/batch timelines.• Work towards enhancing the recruiting team’s data base/sourcing/recruiting skills for Vdart Digital.• Building up the content and material for the upcoming e-Learning solution.• Following up with the DB/IS (Data base & Internal Sourcing) Team on their day-to-day passive sourcing and converting to active recruiting with the help of the recruiting bench Show less

Tiruchchirappalli Area, India

• Effectively recruited candidates for fulltime and contract positions in a highly time sensitive environment through Internet research, social networking, internal database, cold calling, referrals, networking, job boards, and other strategies.• Screened candidates and assess their qualifications to ensure that there is a solid match between the candidates and the open positions. Responsible for preparing and coaching candidates for interviews.• Assigned the tasks of negotiating offers… Show more • Effectively recruited candidates for fulltime and contract positions in a highly time sensitive environment through Internet research, social networking, internal database, cold calling, referrals, networking, job boards, and other strategies.• Screened candidates and assess their qualifications to ensure that there is a solid match between the candidates and the open positions. Responsible for preparing and coaching candidates for interviews.• Assigned the tasks of negotiating offers with candidates to meet target gross margins of the organization.• Maintained relationships with HR/Sourcing teams through their MSP programs form various clients to understand their requirements and comply to their onboarding.• Worked with Recruitment management systems to track the requisitions and track the recruiting process.• Performed recruitment tasks by applying the policies, rules and procedures of the organization.• Led a small team of recruiters to define and implement the recruitment metrics.• Understand the H visa process ,employee succession, onboarding, background and drugtests, training etc. Show less

Trichy

• Receiving, investigating and responding to all customer inquiries regarding installation, products and services. I will troubleshoot problems and coordinate with various internal departments to resolve problems. Other responsibilities include: • Interact with customers by phone, e-mail or online chat concerning various care issues.Provide hands on support of customer care initiatives such as automated provisioning, online billing, and order tracking management. and detailed… Show more • Receiving, investigating and responding to all customer inquiries regarding installation, products and services. I will troubleshoot problems and coordinate with various internal departments to resolve problems. Other responsibilities include: • Interact with customers by phone, e-mail or online chat concerning various care issues.Provide hands on support of customer care initiatives such as automated provisioning, online billing, and order tracking management. and detailed account.• Solicit cross-selling and up-selling opportunities within the customer care experience. • Tracking and reporting of relevant customer care performance metrics. • Capturing and applying customer feedback. Show less

Trichy

• Technician should provide a professional quality installation to insure TIKONA is delivering a positive Customer Experience. Technician will own all aspects of the installation including initial and follow up communication with the customer.• Handle all pre-test and field tests on all TIKONA products assigned without any supervision.• Perform complex activation of complex/broadband products including everything EoC and EoS and above including DS3• Perform complex troubleshooting… Show more • Technician should provide a professional quality installation to insure TIKONA is delivering a positive Customer Experience. Technician will own all aspects of the installation including initial and follow up communication with the customer.• Handle all pre-test and field tests on all TIKONA products assigned without any supervision.• Perform complex activation of complex/broadband products including everything EoC and EoS and above including DS3• Perform complex troubleshooting with the Longhaul network and provisioning of ports on the Infinera or Core Director Network• Map complex Broadband cross connects in the TIKONA network- Sonet and Ethernet• Perform complex router configuration on Broadband switching platform.• Perform line by line provisioning of CPE- Cisco, Adtran, and Accedian NID• Perform complex activation of VPLS - Virtual Private LAN Service product.• Perform complex Ethernet layer 2 and Layer 3 testing and troubleshooting Show less

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Education record