Inside Sales/Product Support
Marsh Instrumentation & Controls Inc.
Burlington, Ontario, Canada
Processed orders, Shipping information, follow ups.identified products and services that would be best fit for customer projects.Pleasantly greeted customers both in-person and on phone, providing exceptional assistance and service and promoting lasting business relationships.Reported and presented sales leads and new contacts to management when appropriate.Updated and organized records of customer accounts, contact information and transactions. Participated in local and national trade shows to meet manufacturers and better understand products and service offerings. Answered customers' questions and addressed problems and complaints in person and via phone.Communicated effectively with clientele to maintain customer satisfaction and loyalty.Generated sales by prospecting leads, cold calling and negotiating advantageous deals.