Maria Mohan Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, Canada Area

• Revamped large scale events during a global pandemic to deliver over 7,500 custom made packages to employees nationally; increasing event outreach by over 50% and SAP's market visibility. View #SAPCanadaCares on.
• Proactively identified gaps within the employee experience and implemented key changes to aid in employee retention through becoming the primary owner of multiple strategic programs and critical projects. Leading to.
• Managed 42 executives nationwide during location specific events, by independently defining stakeholders, roles and responsibilities, timelines and deliverables in order to ensure maximum cross-functional and.
• Analyzed confidential business documents, calendar requests and project escalations to safeguard high level executive's time while coaching team members on internal protocols.
• Manage complex calendars across multiple time zones, travel schedule and agenda prep

Vancouver, British Columbia, Canada

• Restructured communication between interdepartmental teams utilizing current resources in order to expedite workflow and optimize accuracy.
• Responsible for overseeing a business takeover and transitioning a warehouse of over 2,000 uncategorized items into our database during my probational period. Simultaneously hired, onboarded and managed a team of 7 new.
• Manage daily operations of warehouse crew in all aspects of load-in, event set-up and load out to ensure all venue policies and procedures were covered. Acted as the event leads main point of contact on the day of the.
• Aided in biweekly payroll by collecting data files from both payroll and accounts payable. Make necessary adjustments to the files, such as accounting for time and a half, bonuses, missing hours
• Handled all paperwork and communication regarding overseas shipments, including approval from Canadian Customs and transportation vendors

2695 Granville St, Vancouver, BC V6H 3H4

• Developed building bylaw amendments, mortgage liens and releases for 4 executives.
• Liaise between Property Managers, 4000 tenants across 30 building, Strata Councils, Land Title Office and trades workers to handle confidential partner cases.
• Provided guidance to lawyers and realtors regarding procedural documents, submissions and regulations
• Created legal documents necessary for the purchasing and selling of property
• Oversaw and lead the trade work done in buildings and maintained positive, respectful and productive relationships between building tenants and staff.
• Entrusted with managing and computing highly confidential files in an easily accessible format

6200 University Blvd, Vancouver, BC V6T 1Z4

• Coordinated communication between seven business locations to ensure all partners and internal stakeholders were properly equipped with necessary inventory and reports.
• Collaborate with management to solve operational challenges that affect partner success.
• Orchestrated office interactions with outside visitors, including greeting and directing guests, answering phone inquiries and handling requests or complaints in a professional manner
• Onboarded new customer service employees and supervised entry level staff as needed
• Respond to a high volume of partner case requests and managed contract renewals.

2390 Burrard Street, Vancouver, B.C.

• Coordinated meetings, appointments and maintained electronic calendars for the management and sales team
• Utilized a variety of software applications to prepare documents, presentations, spreadsheets, correspondence in a timely and professional manner
• Investigated and reported client and employee misconduct
• Aided accountant with overflow and documentation preparation for purchases

13800 Smallwood Pl, Richmond, BC V6V 2C2

• Managed a high call volume 6-line switchboard, screened calls and referred callers to appropriate personal
• Provided customer service and clerical support while directing customer traffic flow
• Handled payments from several departments, created appointments, invoice files, mail and sale signs
• Restocked and organized inventory, created schedules, inputted sales date, closed out the machine and till
• Used ADP software to input and track direct sales and services of the company

6551 No 3 Rd, Richmond, BC V6Y 2B6

• Opening and closing responsibilities with key-holder, handled transactions with high dollar amounts
• Handled fitting room responsibilities, inventory check and rearranging the store layout while providing friendly customer service

5300 No 3 Rd, Richmond, BC V6X 2X9

• Opening and closing responsibilities on cashier till, rang transactions at a fast pace and helped customers

Bachelor’S Degree, Philosophy, 4Th Year

Activities and Societies: Member of UBC's Arts Undergraduate Society Counsel, Alma Maters Society Counsel, and Alpha Gamma Delta Sorority

Education Abroad, Law

Summer French Program, French

Activities and Societies: Explore Bursary Program

Virtual Meeting And Events Management Certification