Mohammad Mohsin Siddiqui Email & Phone Number

Dubai, United Arab Emirates

As CTO at AST Middle East DMCC, I lead the technological vision and strategy to drive business growth and innovation. I collaborate with C-suite peers and operations to align technology with business goals, ensuring value delivery across the enterprise.Technological Innovation: Created advanced mobile applications and implemented cutting-edge tools to streamline operations and enhance user experience.Operational Efficiency: Established standard operating procedures and an IT framework to manage development costs, increasing efficiency and delivering significant cost savings.Business Continuity: Implemented robust solutions to ensure operational resilience and adaptability.My leadership is marked by a commitment to innovation, efficiency, and strategic technology use, keeping AST at the forefront of the industry.

Riyadh

As a Solution Architect and Business Consultant at Ericsson, I specialized in pre-sales and delivery within the ICT domain, driving new business opportunities in the Kingdom of Saudi Arabia (KSA).Key Responsibilities and Skills:Pre-Sales and Solution Delivery Expertise: Extensive experience in OSS/BSS, Service Delivery Framework, Mobile Broadband, Billing Systems, Provisioning Nodes, Fulfilment Orchestration, Virtualisation, Multi Mediation, Data Charging, Performance Benchmarking, Functional Automation Systems, Data Warehousing, and Messaging domains.Technical Proficiency: Adept at troubleshooting and managing platforms, storage systems, operating systems, volume managers, cluster software, and customer adaptation applications.Communication: Excellent communication skills, capable of explaining technical concepts to non-technical audiences and working with board-level stakeholders.Leadership and Collaboration: Proven ability to lead and collaborate across teams to ensure the successful delivery of solutions.Critical Thinking and Problem-Solving: Strong conceptual and analytical skills with a results-oriented mindset, capable of producing solutions that deliver organizational benefits.Project Management: Self-starter with the ability to prioritize and plan complex work in a rapidly changing environment.Strategic Planning: Skilled in understanding and challenging requirements, identifying architectural alternatives, and measuring their cost/benefit. Ensured efficient coordination with other domain architects to define the best technology solutions, documenting impacts, and communicating effectively to business units and work streams.

Riyadh

As a Solution Lead / Solution Integrator, I successfully managed various projects, ensuring the integrity, performance, and reliability of clients' systems through effective integration.Key Responsibilities and Skills:System Integration: Expertise in integrating new system components into existing baselines, ensuring seamless operation and functionality.Interface Management: Skilled in collaborating with management to manage and control system interfaces, ensuring cohesive operation of individual subsystems or segments.Verification and Readiness: Conducted comprehensive interface verification and readiness assessments, including schedule analysis, risk management, and discrepancy tracking.Technical Collaboration: Worked closely with the SE/SI team, providing technical communication on milestones affecting system acquisition, design, development, testing, and deployment.Program Planning: Participated in program planning to ensure alignment with management expectations and strategic goals.Technical Documentation: Produced and reviewed technical documents, briefing packages, readiness review presentations, and configuration management packages.Technical Evaluation: Evaluated technical proposals and documentation, ensuring comprehensive assessment and feasibility.Cross-Team Collaboration: Effectively worked across multiple teams and networks to achieve project objectives.Notable Projects and Achievements:Service-Oriented Architecture (SOA): Led the implementation of a Service-Oriented Architecture (SOA).Promotion Fulfilment Framework: Developed the Promotion Fulfilment Framework over the Ericsson Catalogue Manager.TIBCO Fulfilment Orchestration: Oversaw the TIBCO Fulfilment Orchestration layer.Subscription Module Upliftment: Uplifted the subscription module from JBoss application to Ericsson Multi Mediation Node.Policy Delivery Framework: Developed the Policy Delivery Framework and created the Common Logging Engine.

Stc Saudi Arabia

As a Second Line Support Engineer for STC Saudi Arabia, I worked on Ericsson's largest solution, the Ericsson Service Delivery Platform (ESDP), a multi-tier application with multi-vendor integration for application and charging solutions.Key Responsibilities and Skills:System Maintenance and Support: Provided comprehensive system maintenance and support for all nodes related to ESDP, ensuring system reliability and effectively handling subscriber faults.Trouble Ticket Management: Performed troubleshooting on various systems, including MSDP, EMM, CRM, SIG, ECE, TIBCO, SPI-FW, Exa-Data (V2, X3), Subscription Manager, Service Portal, and AAA.Billing Issue Identification: Proactively identified billing issues and verified services to prevent fraud.Escalation and Coordination: Coordinated with support teams to resolve escalated issues within agreed SLAs and network requirements.Acceptance Testing: Conducted acceptance testing with third-party vendors for new services and upcoming projects, ensuring compliance with technical specifications and standards.Emergency Support: Provided 24/7 emergency support, performing configuration updates, patch installations, and system upgrades to maintain optimal performance.UNIX Shell Scripting: Created and developed UNIX shell scripts (Shell, Bash, awk, sed) to provide effective solutions for system management and troubleshooting.Diagnostic Tool Utilization: Utilized the HP Diagnostic tool, customized by Ericsson for ESDP, to monitor and diagnose issues. This tool provided in-depth insights into service and system behaviors, enabling the development of advanced remedy solutions by analyzing service end points.My role involved leveraging a diverse set of skills to ensure the efficient operation and maintenance of the Ericsson Service Delivery Platform. I effectively managed system support, troubleshooting, configuration, and integration tasks, ensuring reliable service delivery and optimal system performance.

Saudi Telecom (Stc), Saudi Arabia

As a Team Leader, I managed a big team with expertise in various products including NGIN Platform, OCS Platform, USSD Gateway, USSD Call Back Service, SCP, SMP, FEP, CBP, Voucher Center, USAU (SIGTRAN), AIP (IVR server), BMP, IBM & ATAE Servers, GFEPs, UNIX scripting, and KPI monitoring.Key Responsibilities and Skills:Team Management: Led a team of engineers, ensuring effective collaboration and expertise in managing various products and platforms.Server Administration: Extensive experience in administering IBM, SUN, HP, and ATAE servers, including hardware, software, and database administration.Database Management: Proficient in managing databases such as Informix, Oracle, and DB2, along with expertise in AIX, UNIX, SUSE Linux, and OpenVMS environments.UNIX Shell Scripting: Skilled in creating powerful UNIX shell scripts to automate processes, manipulate files/data, and customize reports.IN System Administration: Responsible for system administration of Intelligent Network (IN) systems, including hardware, software, and database management, as well as handling the prepaid system of the operator.Prepaid System Management: Managed prepaid calls for MO, MT, and IVR, defined new packages based on marketing requirements, modified charging for any destination in the prepaid system, handled SMS charging, and defined roaming partners globally.Web-Based Performance Tool Development: Developed a web-based performance tool to monitor system KPIs for SLA calculation, which became a standard tool used by Huawei for STC KPI calculations and report generation. This tool utilized UNIX and Perl scripting, PHP, Apache, MySQL, IIS services, HTML, and Oracle.Throughout my tenure, I demonstrated strong leadership, technical proficiency, and innovative problem-solving skills, ensuring the efficient operation and performance monitoring of complex systems.

Karachi, Pakistan

During my tenure at UFONE, I worked extensively on all relevant nodes of IN and VAS, collaborating with vendors such as Huawei and Logica-Acision.Key Responsibilities and Skills:System and Network Management: Managed and maintained SCPs, SMP, USAU, CRBT, AIP, MGC, MGW, and UNIX systems, with proficiency in AIX and OpenVMS.Charging Systems: Expert in creating and modifying charging matrices for prepaid and IR subscribers using Huawei SMAP systems. Defined and modified charging schemes and handled the provisioning of prepaid subscribers.Huawei Systems Administration: Administered Huawei OAM, AIP, URP, and USAU clients (TDM and IP-based), and managed Huawei SMAP services for provisioning prepaid subscribers.Traffic Analysis and Optimization: Conducted link definitions between STP and SCP, analyzed traffic for optimization, and performed system performance tuning.Prepaid and VAS Package Management: Created and modified new prepaid packages at IN and VAS nodes, and executed pairing files for provisioning prepaid subscribers’ balance, expiry, and rate-class.IREG Definitions and Testing: Responsible for all IREG definitions on IN and VAS nodes, including testing and issue resolution.System Call Flow Analysis: Troubleshot various scenarios using system call flow debug mode for detailed analysis.C7 Signaling: Added new C7 DSP, C7 ROUTESET, C7-LINKSET, and SIGNALING LINK.SMSC and PSA Operations: Managed operations and maintenance of SMSC and PSA (Acision), provisioning and maintaining links on CISCO ITPs between STPs and SMSCs.Short Codes and Large Accounts: Provisioned new short codes and large accounts, defined charging for short codes on PSA, and optimized SMSC and PSA.Roaming and CC+NDCs: Provisioned CC+NDCs for roaming partners and optimized related processes.My role involved ensuring the efficient operation and optimization of complex systems, leveraging a wide range of technical skills to maintain service quality and performance.

Karāchi, Sindh, Pakistan

As an IN & VAS Engineer at World Call Operation & Maintenance Center (OMC), I worked in the Intelligent Network (IN) and Value-Added Services (VAS) department, handling various network nodes and systems.Key Responsibilities and Skills:Network Node Management: Managed and maintained multiple nodes within the IN and VAS network, including SCP, SMP, USAU, SMSC, PDSN, AAA, AnAAA, and UNIX environments.Database Administration: Worked on the Informix Database, managing and maintaining data integrity and performance.Charging Systems: Administered charging matrices to ensure accurate billing and service provisioning.Service Development: Contributed to the development and implementation of new services, including Wireless Intelligent Public Telephones (WIPT) and Evolution-Data Optimized Revision A (EVDO Rev-A).Foreign Training: Completed advanced IN product training from Huawei in Shenzhen, China, enhancing expertise in cutting-edge technologies and solutions.Local Training: Participated in local training conducted by Huawei Chinese engineers, focusing on Network Switching Subsystems (NSS) including HLR, C-soft, and Media Gateway.Technical Proficiency: Demonstrated strong technical skills in UNIX environments and database management, with a focus on optimizing system performance and reliability.During my tenure, I effectively managed complex network systems, contributed to the development of innovative services, and enhanced my technical skills through both foreign and local training programs.