As a Lead QA Engineer, I spearheaded the quality assurance process to ensure seamless go-lives of all stores in Hawaii. My role involved meticulously planning and executing testing strategies, identifying potential issues before they could impact the launch, and collaborating closely with cross-functional teams to deliver a flawless customer experience. I played a critical role in refining processes, automating test suites, and mentoring QA teams, all while maintaining a strong focus on ensuring that each store launch met the highest quality standards.Led Store Go-Live in Hawaii: Successfully managed and executed the go-live process for multiple retail stores in Hawaii, ensuring seamless transitions and operational readiness.Customer Interaction: Actively engaged with customers during the go-live period, providing detailed explanations of new products and features to enhance their shopping experience.Product Education: Educated customers on product benefits and functionalities, addressing their questions and concerns to ensure a thorough understanding and satisfaction.Key Contributions: Coordinated with cross-functional teams, provided on-site support, and ensured the deployment of new systems and processes aligned with company standards.

Mobile Banking App Testing: Led the end-to-end testing process for mobile banking applications, ensuring seamless functionality across iOS and Android platforms. Performed functional, UI/UX, and security testing to ensure a secure and user-friendly experience for customers.ATM Testing: Conducted comprehensive testing on Automated Teller Machines (ATMs), focusing on transaction accuracy, security protocols, and user interface consistency. Ensured compliance with industry standards and mitigated potential risks through rigorous testing and validation.Web Application Testing: Managed the quality assurance process for web applications, performing cross-browser testing, performance testing, and security assessments. Collaborated with development teams to identify and resolve issues, ensuring a stable and reliable online experience for users.

Worked as Senior software engineer in Automation/QC teamResponsibilitiesManual Tester: • Performing smoke testing on every new build.• Sanity testing for every build that clears the smoke testing phase.• Verifying fixed PR on every new build.• Regression testing to verify the existing functionality is not broken due to implementation of new features or Fixed PR’s.• IOT testing for every field build.• Understand system requirements, test case preparation • Interacting with Application Developers to reproduce and fix the issues.• Raising PR using bug tracker tool(Bugzilla, Team Track, Jira).Automation Tester:• Setting up the Automation Environment and starting the execution.• Analyzing the failed test case reason.• Verifying script is executing every single step as per the test suit.• Reporting script issues to Automation Developers and client issues to application developers..• Automation Developer• Automated 1700 IOT test cases Using Test-Quest Automation Tool.• Automated Sanity Test Suite.• Came up with idea of random testing and developed random testing project to execute the test cases randomly.• Automated Regression 3000 test cases.• Ported 200 devices For automation.• Ported complete project to new Automation Tool i.e. Seetest.• Optimized the code to reduce the overall execution time.• Developed Windows Form Application (i.e. GUI) to make the Automation tester life easy.• Developed web application for provisioning subscribers in server and perform CAT operation via soap request. • Helped Automation testers (India and USA) for resolving automation tool/Script issues 24/7.• Reporting automation tool issues and helping the tool developers to resolve. And coming up with new ideas with the tool.• Created a dashboard to update the automation results in database.

Was working at kodiak network india pvt ltd on Bluerose Technology payroll