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Mohd Umar Email & Phone Number

Technical Support Associate | Statistical Analysis, VBA Excel, Datasets at Crossroads Edu Solutions
Location: New Delhi, Delhi, India 3 work roles 2 schools
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Current company
Crossroads Edu Solutions
Role
Technical Support Associate | Statistical Analysis, VBA Excel, Datasets
Location
New Delhi, Delhi, India

Who is Mohd Umar? Overview

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Quick answer

Mohd Umar is listed as Technical Support Associate | Statistical Analysis, VBA Excel, Datasets at Crossroads Edu Solutions, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Mohd Umar.

Mohd Umar previously worked as Technical Support Associate at Crossroads Edu Solutions and Customer Service Associate at Amazon. Mohd Umar holds Bachelor Of Arts - Ba, German Language And Literature, 7.6 from Aligarh Muslim University.

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Email format at Crossroads Edu Solutions

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Crossroads Edu Solutions

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Profile bio

About Mohd Umar

As a Technical Support Associate at Crossroads Edu Solutions, my role involves tackling complex issues in educational technology. With a foundation in German Language and Literature from Aligarh Muslim University, I bring a unique perspective to technical problem-solving. My knack for statistical analysis and dataset management ensures efficient and effective customer support, achieving high satisfaction scores.In collaboration with a development team, we've enhanced product reliability, reflecting my commitment to continuous improvement and customer success. My journey in technical support is fueled by a passion for innovation and a dedication to service excellence.

Current workplace

Mohd Umar's current company

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Crossroads Edu Solutions
Crossroads Edu Solutions
Technical Support Associate | Statistical Analysis, VBA Excel, Datasets
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3 roles

Mohd Umar work experience

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Technical Support Associate

Current
Crossroads Edu Solutions

Aligarh, Uttar Pradesh, India

- Provide comprehensive technical support to customers, resolving complex issues related to educational software and platforms- Collaborate with development team to troubleshoot and escalate software bugs, contributing to product improvement- Maintain up-to-date knowledge of product features and updates to deliver accurate and timely support- Achieve consistently high customer satisfaction scores through efficient and effective problem resolution

Jun 2023 - Present

Customer Service Associate

Amazon

Noida, Uttar Pradesh, India

•Assisted customers with account inquiries, order status updates and returns in a fast-paced environment.•Provided excellent customer service by following the company’s core values of Integrity, Service, Reliability and Excellence.•Maintained knowledge of all products sold on Amazon to ensure accurate responses to customer questions about product features andfunctionality.• Communicated effectively with internal teams regarding escalated issues or escalations from customers as well as other associates forassistance when needed.

Aug 2022 - May 2023

Us It Recruiter

Softnice

Aligarh, Uttar Pradesh, India

Feb 2020 - Aug 2020
2 education records

Mohd Umar education

FAQ

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What company does Mohd Umar work for?

Mohd Umar works for Crossroads Edu Solutions.

What is Mohd Umar's role at Crossroads Edu Solutions?

Mohd Umar is listed as Technical Support Associate | Statistical Analysis, VBA Excel, Datasets at Crossroads Edu Solutions.

Where is Mohd Umar based?

Mohd Umar is based in New Delhi, Delhi, India while working with Crossroads Edu Solutions.

What companies has Mohd Umar worked for?

Mohd Umar has worked for Crossroads Edu Solutions, Amazon, and Softnice.

How can I contact Mohd Umar?

You can use AeroLeads to view verified contact signals for Mohd Umar at Crossroads Edu Solutions, including work email, phone, and LinkedIn data when available.

What schools did Mohd Umar attend?

Mohd Umar holds Bachelor Of Arts - Ba, German Language And Literature, 7.6 from Aligarh Muslim University.

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