• Planned and scheduled project timelines, ensuring compliance with operational standards and deadlines.• Coordinated cross-departmental efforts to streamline project execution and enhance intergroup collaboration.• Monitored project sites, verified progress, and communicated status updates to stakeholders and management.• Facilitated communication between project engineers, the engineering department, and manufacturing units.• Managed documentation for all project stages, from initiation to completion, adhering to quality standards.• Ensured compliance with the Quality System Manual for all executed jobs, maintaining high standards.• Acted as an interface between project engineer, Engineering Department, and factory to resolve client issues.• Visited and checked ongoing projects in production, informing concerned parties about the status.• Attended to customer complaints and ensured satisfactory resolution of problems.• Arranged deliveries and coordinated with concerned departments for arranging gate passes

• Attended inquiries via fax, phone, and emails, registering them before forwarding for estimation and quotation.• Prepared, submitted, and followed up on approval from Abu Dhabi Quality and Conformity Council (ADQCC).• Managed the pre-qualification of clients in ARIBA and client systems, maintaining compliant client databases.• Followed up on quoted inquiries and updated the status of quotations regularly.• Periodically checked quotation and project files, ensuring relevant documents were appropriately filed.• Prepared and processed sales orders, order acknowledgments, and material order requisitions.• Coordinated with customers for credit applications, ensuring completion as instructed by the Head of Department.• Addressed non-technical customer complaints, informing the concerned sales executive for further action

• Oriented new employees, integrating them into the company culture and operations seamlessly and efficiently.• Developed, reviewed, and improved administrative systems, policies, and procedures for enhanced efficiency.• Prepared and edited correspondence, communications, presentations, and other critical documents.• Received and interacted with clients, resolving problems quickly and efficiently to maintain satisfaction.• Set up new office locations, ensuring fully functional work environments as required; supported HR in coordinating interviews, handling employee documents, and arranging accommodations.• Ensured the office was stocked with necessary supplies and equipment was maintained properly; collected and prepared documents required for gate passes and liaised with vendors and government sectors.• Overlooked day-to-day operations with full compliance to ISO standards, implementing corrective measures as needed.• Planned, scheduled, and promoted office events, including meetings, conferences, interviews, and training sessions.• Kept track of multiple projects and deadlines, ensuring timely completion of tasks; handled petty cash and ensured expenses were within budget, coordinating with accounts for utility bills.• Familiarized and enforced HR and customer service procedures within the team; prepared consignment notes for outgoing couriers and maintained records for incoming and outgoing couriers.

Oversaw account maintenance, financial reporting, and sales tax return filings, ensuring compliance with regulations.Supervised staff, managed procurement processes, and streamlined production to boost operational efficiency.Developed strategies for customer order follow-up, enhancing customer service and satisfaction.Implemented and maintained budget controls to manage expenses and optimize financial performance.Coordinated staff training and development programs to foster a skilled and knowledgeable workforce.Managed the orientation of new employees, integrating them into company culture and operations efficiently.Ensured the maintenance of office supplies and equipment, troubleshooting initial issues for uninterrupted workflow.Supported the setup of new office locations, ensuring operational readiness and functionality.Assisted in HR functions, including document handling, employee accommodations, and interview coordination.

Marketed and sold custom-made modular home furniture, increasing company sales through targeted sales strategies.Developed marketing materials and sales pitches to enhance product visibility and appeal.Built and maintained customer relationships, ensuring high levels of customer satisfaction and repeat business.Conducted market analysis to identify sales opportunities and understand customer preferences.Managed customer inquiries, providing detailed product information and resolving issues to enhance sales.Monitored sales performance, developing strategies to address sales targets and performance gaps.Participated in local and regional sales events to promote products and expand market reach.Tracked inventory levels and coordinated with suppliers to ensure adequate stock availability.Provided feedback to the product development team based on customer preferences and market trends