• Maintain online reputation of different brands in different online forums and social media pages. Handling social media channels for Akosha and its clients which includes capturing all relevant mentions and responding to them across social media channels.• Report any mentions that require client intervention and ensure timely and adequate response.Increase Popularity• Raise tickets and bucket mentions in the correct category for reporting• Ability to work across channels like Akosha Dashboard, Social media platform and Social media management tools like Sproutsocial and Brand Watch.