<<>>Global Distribution-ship on 21st century business platform on E-Commerce.

Client : Mahindra and Mahindra ( AS )Profile : National Rollout Manager1. Responsible of collection of timely billing (50 Million PA) / Approval of bills for vendors & Partners.2. Coordination with cross functional team and relevant stake holders for design, development, planning, Implementation and execution of DMS software Includes IT planning, project planning, resource planning, project management, business models, business rules, and supply chain integration. 3. Implementation/testing/training/migration/sustenance of application on 750 odd dealer locations across India as per plan.4. Regular update on project to the entire stake holder.5. Timely Audit on documents collected from location for implementation signoff.6. Maintain SLA and adhere ISMS policies.7. Responsible for handling customer escalation and timely closure of the same. Day to daydiscussion and issues closure with cross functional team for application sustenance support. Group entities: Multi LOB and cross functional team from Wipro Limited and Mahindra & Mahindra. Other parallel project integration within the same project.*Consultant role in infrastructure upgrade for data centre / New Network Design Solution / Automation of DMS on handheld, PDAs and smart phones.

Site Incharge for FMCG MNC Client Colgate Palmolive India Ltd.Role : Site InchargeProfile : Responsible for collection of 20-25 ML Annually. Core Responsibility for handling pan India end user support team and parallel heading of other teams for various project on time to time. Responsible for escalation handling/People management /Customer support/Customer Satisfaction/Project Management/Commercials/Asset management /Vendor Management /Reports and MIS Presentation.

Profile :Engineer System and Server SupportStarted as resident engineer and new factory, later promoted as Server engineer. Responsible for Implementation of Hardware, Network & Software setup. Rectification of L1 Server problems, network problems (LAN and WAN) . Hardware troubleshooting & fault rectification. Installation and configuration of PCs/Laptops/Servers as well backup of various application packages as per company’s requirements and standard operating procedures.

Client - Reliance Logistics LtdProfile and Responsibilities :Implementation of Hardware, Network & Software setup (From Remote Location and as well onsite ).Administration of Servers (2000, 2003, SUS, SMS, IIS, ISA) Rectification of software problems, network problems (LAN and WAN) , including Lotus Notes client mailing software and Outlook Express. Hardware troubleshooting & fault rectification, providing user with the standby solution if required as per SLA of the company. Installation and configuration of various application packages as per company's requirements and standard operating procedures.WAN & LAN support. Leased line, Broadband, ISDN, Privet network support in co-ordination with Reliance Infocomm .To Provide modular training of SAP & TMS software at all head office & branch office locations.Vendor Management, Procurement, Inventory control & updates as per schedule.

Job Profile Responsible for the supervision and inspection of Servers, Routers and switches, which includes Erection, Testing and Troubleshooting.Maintain all the LAN and WAN Network attached with Router and Switches. Daily report of all job activities and co-ordination with clients and internal departments including complaints of customers related with internet.

Job Profile Maintain all the LAN and WAN Network attached with Router and Switches. Daily report of all job activities and co-ordination with clients and internal departments including complaints of customers related with internet, networking and hardware.Troubleshooting and maintenance of computers in office premises