With a degree in IT and 3 years of experience in the fields of customer service as a Customer Care Executive and later on as Analyst and currently as a Quality Control Supervisor in brand protection, I have worked closely with a variety of industries, from fashion and luxury goods to airlines (EU regulations) and conducting background checks. I am committed to staying up-to-date with the latest industry trends and best practices, and I am constantly seeking out new challenges that will allow me to expand my skill set and take my career to the next level.