Mohit Khullar Email & Phone Number

Bharuch, India

• Managing and motivating a team to increase sales and ensure efficiency;• Managing stock levels and making key decisions about stock control;• Analyzing sales figures and forecasting future sales volumes to maximize profits;• Analyzing and interpreting fashion trends to facilitate planning;• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;• Ensuring standards for quality, customer service and health and safety are met;• Resolving health and safety, legal and security issues;• Responding to customer complaints and comments;• Organizing special promotions, displays and events;• Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.• Reviewing the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;• Initiating changes to improve the business;• Documenting and preparing reports on management and information systems

London, United Kingdom

• Acting as first point of contact for all queries from staff, customers and suppliers.• Managing a team of 10 staff members with responsibility for ensuring their workloads are completed effectively, providing leadership and advice to them as required.• Organizing and providing training for Cash & Carry staff.• Reviewing job applications and arrange interviews as required.• Updating the staff on company policies, procedures and rules changes in meetings• Promoting relevant product lines, introducing them to the store using the planogram provided, ensuring stock rotations are completed at regular intervals within the store and throughout the warehouse• Handling with customer complaints and process as necessary.• Handling investigations and meetings for complaints and disciplinary procedure.• Undertaking any other project work that may be reasonably assigned from time to time.• Timely and efficiently ensuring new products and displays are organised within the store.• Ensuring standards for quality, customer service and health and safety are met

Master Of Business Administration (M.B.A.), International Business

Bachelor'S Degree, Accounting And Finance

Business/Commerce, General