I am a proactive and achievement-oriented professional offering nearly two decades of experience in driving technical innovation and product development strategies, I have ensured agile delivery management and effective team leadership throughout my career. At Paytm, I lead diverse teams, overseeing operations in Payment Back Office, End Customer Notification, QR Service, User Asset Management, and Merchant Center. My expertise spans team leadership, system architecture, design, and implementation, with a strong focus on quality improvement and customer engagement.I am proficient in Java, Kotlin, SQL, Spring Boot, Kafka, and various other technical tools. I have successfully led cost optimization initiatives, reducing operating costs by 50% at Paytm. Recent achievements include spearheading software upgrades across diverse platforms, enhancing system performance and operational efficiency. My impressive track record includes guiding diverse teams, leading strategic programs, and ensuring timely project completion with successful outcomes. I have governed the provisioning of digital transformation and automation solutions, engaging executive management and diverse teams at all levels to develop roadmaps along with vision, strategy, and release plans.As a tech evangelist, I have a history of overseeing the design, development, deployment, quality assurance, and maintenance of enterprise applications, systems, and technology projects. I am proficient in leading global teams and delivering innovative products with a remarkable ROI, showcasing expertise in driving business growth and profitability through effective leadership and strategic decision-making. I excel in program management functions, including initiation, SOW, requirement finalization, program scoping, planning (estimation, scheduling, and milestones), finance, KPI monitoring, risk management, and delivery. My established skills in people management, relationship building, working with multi-cultural professionals, coaching and mentoring, critical thinking, and leadership acumen set me apart as a result-oriented professional. Additionally, I am skilled in architecting highly complex, state-of-the-art software solutions, with extensive exposure to design, development, maintenance, and production support.