Mohit Jampala Email & Phone Number

Ontario, Canada

Ontario, Canada

Richmond Hill, Ontario, Canada

• Server-side development + Install/Build SME
• Build and modernize customer communications management software(xPression) for organizations to effectively generate multi-channel communications via print, email, and text messaging
• Improve security, performance, and ease of use by implementing the following - Simplified up & running procedure for xEditor client on Google Chrome via admin group deployment- Resolved vulnerabilities from fortify and.
• Debug and address issues encountered by customers and QA to ensure minimal downtime and improve overall customer experience
• Create and review QA test plans and testcases
• Mentored new hires on functionality, deployment, and upgrade procedures of xPression and its client softwaresLanguages: C++, Java, C#

Markham, Ontario

• Promotion from previous role - DB2 Software DeveloperAdditional Responsibilities -
• Db2 development liaison to collaborate with storage (Hitachi) and cluster automation (TSA/RSCT) vendors to verify compatibility with releases, plan OS support and resolve cross-product issues
• Lab advocate for three large enterprise customers. Responsibilities include discussing pain points, providing an upgrade path and assisting with go-live events and optimizing their test/production environments
• Investigated and addressed issues encountered in customer environments and serviced customers during on-call rotations to ensure minimal customer downtime and improved customer experience
• As a technical lead, advised and assisted in modernizing the development and regression test infrastructure to utilize GIT environments for faster development throughput
• Features developed are - - Reduced overall maintenance cost of geographically dispersed pureScale cluster (GDPC) while improving cluster caching facility (CF) recovery time during public network failure by 8%.

Markham, Ontario

• General Responsibilities -
• Design, Prototype, Develop, Document and automate regression tests for new features and present them to the stakeholders. Features include –- Improved performance by enabling consistent number of members to process the.
• TDD - Test Driven Development using unit, functional and regression tests
• Investigating issues reported by QA and fixing the defects, thereby improving customer experience
• Participate in peer reviews for code, document and knowledge center updates to ensure high quality
• Create and review QA test plans and scenariosLanguages: C, C++, Perl and KShell

8200 Warden Avenue, Markham, ON

• General Responsibilities -
• Improved the quality of the DB2 database software in various areas including Automated System Crash Recovery, Backup and Restore, High Availability, Install and Upgrade scenarios
• Documented changes in the new release, recommended design improvements, and worked closely and intensely with software engineers from various development teams worldwide in investigation and problem determination on.
• Mentored interns by offering them guidance, supervising them and answering their technical questions
• Interviewed applicants seeking internships to evaluate and analyze experience, education, abilities, and interests to determine employment goals
• Collaborated with DB2 support staff to resolve customer issues mainly involving pureScale recovery

Markham, ON

• Improved the quality of the DB2 database software in memory constrained environments

Markham, ON

• Improved the quality of the DB2 database software in the various areas including Automated System Crash Recovery, Backup and restore, high availability, install and upgrade scenarios
• Used stress, syntax, regression, database integrity and cold testing on the system to identify over 70 defects, reported them and validated the fixes
• Documented changes in the new release, recommended design improvements, and worked closely and intensely with software engineers from various development teams worldwide in investigation and problem determination on.
• Mentored a team of 8 new interns by giving them guidance, supervising them and answering their technical questions
• Created and modified various scripts and tools in Perl and Shell to improve efficiency by automating the testing process and took the initiative to learn new IBM testing tools to simplify the scripting process
• Documented the DB2 install and upgrade process on IBM wiki to help other IBMers who have difficulty with using install images

Faculty Of Physical Education And Health, University Of Toronto

• Assisted in troubleshooting user problems relating to Operating System issues (Windows XP and Windows 7), Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity
• Performed upgrades, installation of software and drivers and essential desktop troubleshooting
• Deployed updates, service packs and hot fixes using Windows Update, Automatic Updates, and Group Policies
• Installed logical printers on a print server and preparing print server to host clients
• Authorized user rights and permissions, disabled and enabled accounts, file and folder permissions and configured security templates as per need
• Assisted on on-site installs, hardware troubleshooting and local system upgrades

• Monitored supply of the uniforms and stocked inventory
• Handled cash, debit and credit card transactions in store environment
• Handled customer requests and inquiries and served them in an one-on-one environment
• Updated all the transaction logs into the main server at the end of each day

Toronto, ON

• Monitored supply of the uniforms and stocked inventory
• Handled cash, debit and credit card transactions in store environment
• Handled customer requests and inquiries and served them in an one-on-one environment
• Updated all the transaction logs into the main server at the end of each day

Bachelor Of Applied Science (B.A.Sc.), Computer Engineering With Minors In Business

Certificate Of Entrepreneurship, Innovation And Small Business Management, Entrepreneurial And Small Business Operations

Mathematics, Physics And Chemistry

Education record