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Mohit Khatri is listed as Senior Specialist | Student Support & Student Finance at Chegg Inc. at Chegg Inc., a company with 7190 employees, based in New Delhi, Delhi, India. AeroLeads shows a work email signal at americanexpress.com and a matched LinkedIn profile for Mohit Khatri.
Mohit Khatri previously worked as Senior Specialist | Student Finance & Student Support at Chegg Inc. at Chegg Inc. and Junior Specialist | Student Support at Chegg Inc. at Chegg Inc.. Mohit Khatri holds Bachelor Of Arts (B.A.), Anthropology And Criminal Justice, Graduated from University Of North Carolina At Charlotte.
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AeroLeads found 1 current-domain work email signal for Mohit Khatri. Compare company email patterns before reaching out.
I'm a dedicated professional with experience in customer support and financial operations. Over the years, I've developed the ability to anticipate customer needs and provide tailored solutions, ensuring a seamless experience every time.One of my key strengths is building and nurturing strong relationships with stakeholders and colleagues across different teams and regions. This collaborative approach has helped create a positive and effective work environment that truly benefits our customers and drives long-term satisfaction.I have a keen eye for detail, which has been crucial in scrutinizing customer agreements and identifying any discrepancies. Managing a high volume of withdrawals, tuition adjustments, payments, and refunds has been a significant part of my role, and I have consistently met our service level agreements. This meticulous attention to detail ensures that our processes run smoothly and our customers remain satisfied.Collaboration is central to my approach. A highlight of my career was successfully coordinating and launching a new chat process from start to finish, ensuring we met all deadlines and achieved our goals. This initiative not only streamlined our operations but also enhanced our customer service capabilities.At Chegg India Pvt. Ltd., I played a pivotal role by analyzing customer feedback trends over an extended period, I identified recurring issues and worked closely with the product team to implement effective solutions. This approach has been instrumental in addressing customer concerns and improving our service offerings.Improving customer satisfaction is my top priority. I have focused on enhancing key metrics like quality, compliance, and productivity, which has led to higher customer satisfaction scores and a stronger customer-first culture within our organization.I am committed to driving continuous improvement and delivering exceptional results for both our organization and customers.
Listed skills include Hotels, Micros, Hospitality Management, Hotel Management, and 17 others.
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New Delhi, Delhi, India
Anticipating customer needs and providing tailored solutions and a seamless customer service experience on every interaction.Cultivating and sustaining robust and long-standing relationships with stakeholders and colleagues in other business units across geographies and hierarchical levels for long standing benefit of the client, while leveraging strong.
New Delhi, Delhi, India
Championed the timely execution of projects and ensured strict adherence to service level agreements (SLAs), and the privacy act resulting in a 95% on-time delivery rate and zero breaches. Collaborated with team leads to compile and analyze service performance data to identify improvement opportunities, resulting in an increase in first-touch resolution.
Gurgaon, India
Compiled and delivered comprehensive credit reports to Experian, Equifax, and Transunion, exhibited exceptional adherence to controls and compliance standards, ensuring the highest levels of regulatory and procedural compliance. Upheld blue box values and delivered outstanding customer care by responding to a wide range of questions and concerns related to.
Gurgaon, India
Processed over 300 reservations and cancellations monthly on Opera promptly, resulting in an increase in customer retention. Took ownership of email-based client and customer interactions, resolving 60% of complaints within 24 hours and elevating overall customer satisfaction by 10%. Processed over 200 payments monthly and sent detailed confirmation.
Other employees you can reach at chegg.com. View company contacts for 7190 employees →
Graham Taylor
Colleague at Chegg Inc.
Minneapolis, Minnesota, United States, United States
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Harsha Soni
Colleague at Chegg Inc.
Damoh, Madhya Pradesh, India, India
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Anjali P
Colleague at Chegg Inc.
Kayankulam, Kerala, India, India
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Melissa Heinz
Colleague at Chegg Inc.
New York, New York, United States, United States
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Apurva Singh Rathore
Colleague at Chegg Inc.
Udaipur, Rajasthan, India, India
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Pradip Roy
Colleague at Chegg Inc.
Midnapore, West Bengal, India, India
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Mahea Vea
Colleague at Chegg Inc.
Santa Clara, California, United States, United States
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Shallu Kumari
Colleague at Chegg Inc.
Motihari, Bihar, India, India
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NJ
Nida Javed
Colleague at Chegg Inc.
India, India
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Jyoti Yadav
Colleague at Chegg Inc.
Gurgaon, Haryana, India, India
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Activities and Societies: Delta Sigma Phi: ETA Rho Chapter Executive Vice President of Risk Management Assisted in Organizing the 49ers.
Activities and Societies: Cricket and Badminton, led the cricket team to victory on 4 Separate Occasions. Led the badminton team to to.
Quick answers generated from the profile data available on this page.
Mohit Khatri works for Chegg Inc..
Mohit Khatri is listed as Senior Specialist | Student Support & Student Finance at Chegg Inc. at Chegg Inc..
AeroLeads has found 1 work email signal at @americanexpress.com for Mohit Khatri at Chegg Inc..
Mohit Khatri is based in New Delhi, Delhi, India while working with Chegg Inc..
Mohit Khatri has worked for Chegg Inc., American Express, and Praxis Services Pvt. Ltd..
Mohit Khatri's colleagues at Chegg Inc. include Graham Taylor, Harsha Soni, Anjali P, Melissa Heinz, and Apurva Singh Rathore.
You can use AeroLeads to view verified contact signals for Mohit Khatri at Chegg Inc., including work email, phone, and LinkedIn data when available.
Mohit Khatri holds Bachelor Of Arts (B.A.), Anthropology And Criminal Justice, Graduated from University Of North Carolina At Charlotte.
Mohit Khatri is listed with skills including Hotels, Micros, Hospitality Management, Hotel Management, Banquets, Food And Beverage, Hospitality Industry, and Revenue Analysis.
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