Moises Murillo

Moises Murillo Email and Phone Number

Junior Dev / Software Support @ BrytSoftware.com
indian wells, california, united states
Moises Murillo's Location
Cathedral City, California, United States, United States
Moises Murillo's Contact Details

Moises Murillo personal email

n/a

Moises Murillo phone numbers

About Moises Murillo

Driven and self-motivated bilingual individual with 9 years of strong sales and customer service experience.Experienced in collecting, transforming, and organizing data for analysis to help make data-driven decisions.Foundational understanding and proficiency of platforms for effective data analyses, including SQL, Excel, and R.Highly organized, detail-oriented work ethic with effective troubleshooting in the service of others.Background in technical support, hardware repair e.g. computers, cell phones, tv repair.Recently completed the Google Data Analytics Certificate; a rigorous, hands-on program that covers the entire scope of the data analysis process.

Moises Murillo's Current Company Details
BrytSoftware.com

Brytsoftware.Com

View
Junior Dev / Software Support
indian wells, california, united states
Website:
brytsoftware.com
Employees:
5
Moises Murillo Work Experience Details
  • Brytsoftware.Com
    Customer Support Representative
    Brytsoftware.Com Oct 2022 - Present
    Indian Wells, California, United States
    Assist clients troubleshoot software issues via LiveChat, implement our software via Zoom calls, and provide clients with timely and respectful customer service.Assist development team with SQL queries, data import cleaning, and basic IT troubleshooting.Provide patches and fixes to lower level bugs as junior developer.
  • Mercedes-Benz Of El Cajon
    Wholesale Parts Representative
    Mercedes-Benz Of El Cajon Jul 2019 - Jun 2022
    Led wholesale team in the majority of metrics, including lowest return rate, GP %, total sales, & GP sales all of 2021.Increased previous yearly GP record 100%, $23k to $52k, by increasing efficiency in dispatch/ordering times for ISP through data-driven insights.Created and maintained monthly PRP, warranty, and core reports to assist management to streamline monthly processes.Managed, posted, ordered, and received inventory for parts warehouse and boutique in DMS as well as balancing invoices to proper accounts.Proactively led wholesale business growth outreach project; visited ISPs with yearly historical data to identify needs for improvement, resulting in acquiring 4 new accounts.Provided the highest quality of service to retail and boutique customers resulting in various positive reviews left on multiple platforms.
  • Veyo
    Command Center Agent
    Veyo May 2019 - Jul 2019
    La Jolla, California
    Exceed monthly support ticket quota via Zendesk as Support Agent; troubleshot technical issues from ride-share drivers using our app. Promoted to Command Center Agent to provide coverage to our driver support team in a high-demand market; answered and solved calls from drivers needing assistance, liaised with medical facilities to provide NEMT onboarding and dispatching services.Provided technical support to coworkers onsite to identify and escalate priority issues and bugs.
  • Mercedes-Benz Of El Cajon
    Parts Advisor
    Mercedes-Benz Of El Cajon Sep 2018 - Feb 2019
    El Cajon, California
    Effectively managed time to provide necessary repair parts to a team of service technicians for timely repair of customer vehicles.Created a customer campaign database to facilitate the service department with campaign record keeping to ensure an increase in work productivity and customer satisfaction.Assisted with parts inventory by shipping and receiving new parts inventory and monthly parts repurchases.
  • Vip Motor Cars Ltd
    Parts Advisor / Service Consultant
    Vip Motor Cars Ltd Oct 2013 - Sep 2018
    Palm Springs, Ca
    Began automotive career as Parts Advisor for VIP Motor Cars LTD for Mercedes Benz of Palm Springs.Responsible for shipping and receiving orders such as keeping inventory stocked throughout the business day by ordering and receiving parts into DMS.Became lead parts advisor 1.5 years into my automotive career by quickly learning a new industry and working with shop foreman and team leader to analyze and improve shop production.During VIP Motor Cars LTD’s dissolution of its Palm Springs Infinity property, was promoted to lead the parts and service team during its final year before being transferred back to Mercedes Benz of Palm Springs.Averaged $80k in total sales monthly during time with Mercedes Benz of Palm Springs.
  • Wireless Lifestyle
    Sales / Tech Support
    Wireless Lifestyle Nov 2016 - Dec 2017
    Cathedral City, California, United States
    Provided a total sales solution to customers for all of their wireless needs by selling the value of Sprint's devices, accessories, and service plans.Responsible for identifying and resolving clients' network and device issues utilizing a systematic approach to triage issues.Stayed up to date on repair and troubleshooting techniques and skills for emerging phones and cellular networking technologies.Provided management support by incentivizing individuals for operational improvements such as, but not limited to, a more efficient closing system, inventory management, and sales reward programs.

Moises Murillo Skills

Customer Satisfaction Leadership Customer Outreach Film Entertainment Film Production Television Screenwriting Inventory Management Retail Sales Process Automotive Sales Customer Retention Final Cut Pro Microsoft Word Microsoft Excel Adobe Illustrator Adobe Photoshop Acting Customer Service Team Building Public Speaking Teamwork Time Management Community Outreach Organizational Effectiveness Cdk

Moises Murillo Education Details

Frequently Asked Questions about Moises Murillo

What company does Moises Murillo work for?

Moises Murillo works for Brytsoftware.com

What is Moises Murillo's role at the current company?

Moises Murillo's current role is Junior Dev / Software Support.

What is Moises Murillo's email address?

Moises Murillo's email address is mo****@****jon.com

What is Moises Murillo's direct phone number?

Moises Murillo's direct phone number is +176064*****

What schools did Moises Murillo attend?

Moises Murillo attended College Of The Desert, Coursera, San Diego Mesa College.

What skills is Moises Murillo known for?

Moises Murillo has skills like Customer Satisfaction, Leadership, Customer Outreach, Film, Entertainment, Film Production, Television, Screenwriting, Inventory Management, Retail, Sales Process, Automotive.

Who are Moises Murillo's colleagues?

Moises Murillo's colleagues are Brian Allen, Jeff Oligney, Tyler Crawford.

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