Coordinates and supports the overall sales effort in Australia and Canada. Working closely with 3PLs, the external sales rep force, the internal sales team, and the internal operations team

Position SummaryDrive Nixon’s goal of providing exceptional customer experiences to internal and external customers. Develop cross-functional relationships with key partners to maintain a high level of communication and a clear understanding of the product lifecycle. Share best practices within the customer service team to identify opportunities and enhance business processes.- Account management and growth - Supporting the 2 largest wholesale customers in Nixon's portfolio- Onboarding sales representative agencies across North America (US, Canada, and Costa Rica)- Work closely with buyers at specialty retail shops, surf/skate shops, and major accounts such as Tilly's, Zumiez, and Nordstrom throughout The United States and Canada- Works closely with Operations Team and 3PL warehouse- Assists in key business development tactics

- Managed a high volume of phone, email, and social media inquiries- Assisted end customers with repairs and sales orders- Acted as a communicator between the service center and customer- Assisted Nixon Retail locations, Berkeley and Encinitas

- Developed powerful and competitive teams- Ensured positive experiences with customers and among staff- Focused heavily on visual merchandising- Consistently met and exceeded financial targets- Hired retail associates