Moisés O.

Moisés O. Email and Phone Number

Director of Customer Success @ Mindgrasp
Olney, MD, US
Moisés O.'s Location
Olney, Maryland, United States, United States
Moisés O.'s Contact Details

Moisés O. work email

Moisés O. personal email

n/a
About Moisés O.

Moisés O. is a Director of Customer Success at Mindgrasp. He is proficient in Spanish.

Moisés O.'s Current Company Details
Mindgrasp

Mindgrasp

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Director of Customer Success
Olney, MD, US
Moisés O. Work Experience Details
  • Mindgrasp
    Director Of Customer Success
    Mindgrasp
    Olney, Md, Us
  • Mindgrasp
    Director Of Customer Success
    Mindgrasp Apr 2024 - Present
  • Mindgrasp
    Customer Success Manager
    Mindgrasp Jan 2024 - Apr 2024
    Columbia, Maryland, United States
  • Mindgrasp
    Customer Support Team Lead
    Mindgrasp Nov 2023 - Jan 2024
    Washington, Dc
  • Mindgrasp
    Technical Support Specialist
    Mindgrasp Sep 2023 - Nov 2023
    Washington Dc
  • Mindgrasp
    Customer Support Representative
    Mindgrasp Jul 2023 - Sep 2023
    Washington Dc
  • Ihop
    Team Lead
    Ihop Feb 2023 - Aug 2023
    United States
    * Practiced effective leadership skills by managing and assigning tasks to a dedicated team of employees, optimizing productivity and achieving successful outcomes.* Successfully managed a substantial store revenue ranging from $130,000 to $150,000 per month such as performing cashier balancing, preparing for bank deposits, generating daily report sheets and more * Implemented inventory management techniques from the National Restaurant Association's Guidelines to uphold the highest standards of ingredient quality, guaranteeing the satisfaction of customers and optimizing profitability.
  • Ihop
    Server
    Ihop Oct 2022 - Feb 2023
  • Initiate Lift
    Web Developer / Digital Marketer
    Initiate Lift Sep 2018 - Jul 2023
    United States
    * Organized & collected analytical data including, brand engagement, website traffic, click conversion rates and utilized the data to enhance each projects scalability* Co-Developed websites using WordPress, ensuring user-friendly interfaces and seamless functionality.* Consulted Brand’s Development & content creation resulting in unique and compelling digital content & campaigns for each project.* Developed marketing strategies to promote projects, driving customer engagement, increasing brand visibility and Lead generation* Managed customer and business relations through Google services, Creating positive relationships and ensuring client satisfaction.
  • Green Turtle Bar & Restaurant
    Server/Line Cook
    Green Turtle Bar & Restaurant Sep 2021 - Oct 2022
    United States
    * Proficient in operating and Learning how to use specialized equipment relevant to the industry, enhancing productivity and output * Demonstrated ability to handle high volume by successfully turning out 30 plates per hour, maintaining efficiency without compromising quality* Successfully managed multiple stations independently during our busiest evening services, displaying strong multitasking abilities and adaptability to high-pressure environments
  • The Chefboy Project
    Creative Director / Co-Founder
    The Chefboy Project Oct 2021 - Dec 2021
    United States
  • Cb Açaí Cafe
    Shift Supervisor / Social Media Manager
    Cb Açaí Cafe Jun 2021 - Oct 2021
    United States
    * Managed both front and back of house operations and supervised a team of 3-5 employees per shift, ensuring smooth operation and high quality service delivery.* Demonstrated proficiency in handling social media content and marketing for the brand* Achieved an average monthly sales revenue of $35,000 while providing excellent customer service to an average of 84 customers daily, addressing their needs, questions and concerns to ensure personalized experience* Contributed on optimal profit margins and reduction of food/product waste by providing effective supplier management by maintaining an inventory log to focus on optimal food quality, quantity and freshness

Frequently Asked Questions about Moisés O.

What company does Moisés O. work for?

Moisés O. works for Mindgrasp

What is Moisés O.'s role at the current company?

Moisés O.'s current role is Director of Customer Success.

What is Moisés O.'s email address?

Moisés O.'s email address is mo****@****slo.org

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