System Administrator
Current• Managed on-premise and Azure servers, ensuring timely patching and maintenance to maintain system security and performance• Administered Office 365 in a hybrid environment, including user management and domain administration, to ensure seamless collaboration and communication• Handled printer access management, user group policies, and folder access management to maintain data security and access control• Maintained services like Windows Deployment Services (WDS), Intune, File Server, DHCP, Print Server, WSUS, and SQL Servers on Hybrid Environments to ensure system availability and performance• Analyzed and monitored cybersecurity alerts using tools like CrowdStrike and Microsoft 365 Defender to identify and mitigate potential security threats• Troubleshot technical network and server issues, providing technical support, diagnosing, and documenting problems to minimize downtime and ensure operational continuity• Developed and maintained comprehensive network records and documentation to ensure knowledge sharing and efficient issue resolution• Ensured network performance, security, and integrity, controlling access and administration privileges to maintain system security and compliance• Performed regular backups of network data to ensure data availability and recovery in case of system failures or data loss• Supported LAN and WAN networking software/hardware, including testing, implementation, monitoring, and tuning to ensure optimal network performance• Adhered to and met Service-Level Agreements (SLAs)• Demonstrated proficiency in Azure and Windows Server environments• Utilized Azure & Microsoft 365 administration expertise• Applied familiarity with Microsoft Exchange in a Hybrid environment for email management• Provided technical support skills for addressing server and network issues• Applied system administration knowledge for maintaining server environments• Leveraged experience with cloud technologies, particularly Microsoft Azure
