Mollie F. Email & Phone Number

Hi, I'm Mollie!My team and I run a full-service customer experience agency that has the tools, strategy, and content you need to make a difference every time you make a sale.We build impact-driven customer success funnels and CRM systems that inspire your first-time buyers to take action, engage, get results, brag about you on social media, refer others to you, and grab their wallets with glee every time you make an offer.We work with brands who care about the impact they have on people and the planet and want to sell with integrity. Our clients truly make the world a better place every time they make a sale, through the work they do, the money and time they donate, and the communities they build around the world.Perfect for coaches, course creators, freelancers, Etsy stores, e-commerce, SaaS, agencies, memberships, and subscription-based businesses who genuinely care about their customers and online communities.Will you be the next world-changing brand we work with?About Mollie:はじめまして。どうぞよろしくお願いします。Ethical marketer by day, anime and manga otaku by night. (In Japanese, no subs!)I live with my soulmate/husband near the beach in the San Francisco Bay Area where we spend weekends exploring every brewery, distillery, hiking spot, and restaurant within 4 hours drive.I love hiking through old growth forests with our adventure cat, glamping in isolated places without internet, and traveling the world.Next stops: Hokkaido and Patagonia!

Listed skills include Leadership, Writing, Team Building, Close Attention To Detail, and 25 others.

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  Founder

  Fern Cx

  Mar 2024 - Present

  Fern CX creates customer experiences that change the world for businesses that care about people and the planet as much as profits.We offer done-for-you customer experience strategy, content, and tech ~ essentially everything you need to turn buyers into brand champions who buy everything you sell and refer everyone they know.We also offer customer experience assessments so you can see your CX from a new perspective and find out where your brand bonds with buyers and where it chases them away (into the arms of your competition!)And, (for those who need it) our own CRM tool that makes it easier to track, optimize, and scale your impact and income as your business grows and becomes a force for good in the world.Think of us as your one-stop-shop for turning buyers into brand activists that work together to make a difference every time you make a sale!