Fern CX

The ONLY customer experience agency and CRM software designed to help small businesses change the world. Become the brand everyone LOVES to buy from and a force for good in the world! Fern CX was launched in 2024, but is based on 9 years of boots-on-the-ground experience as a front-end marketing agency helping impact-driven businesses grow their movements. As a marketing agency, we helped clients stand out and attract brand activists. And along the way we started to notice that their retention rates, LTV, and engagement rates were 3X the industry standards or more. A sweet spot indeed!! So after testing and rebranding, we decided to launch Fern CX and CRM to dedicate our efforts to customer experiences that change the world. We're the competitive advantage you've been looking for!