As a member of the Pro learning team, I deliver innovative and relevant learning solutions at the speed of retail. These solutions include, selling skills curriculum for associates and sales coaching for leaders. This also include comprehensive onboarding, product training, systems training, and ongoing professional development for Pro associates and leaders.

Applies instructional design and adult learning principles and strategies to analyze, design, develop, implement, and evaluate instructional courses, assessments, job aids, and other learning deliverables for associates in all areas of The Home Depots operations. Creates deliverables for all phases of the course creation lifecycle including analysis documents, design documents, storyboards, and final learning deliverables that align to the overall business goals. Collaborates effectively with peers, leaders, and business partners to translate business requirements into learning requirements and project scope, build learning solutions that align to desired outcomes, and ensure learning deliverables meet and exceed The Home Depots quality standards.Key Projects Include:Negotiate Like a Pro - a 3-day instructor-led training to provide Pro sales people the skills they need to negotiate and close their sales effectively. HDIS Design Consultant Onboarding Program - an 8-week onboarding program to train newly hired interior and exterior design consultants.HDIS Sales Manager Onboarding Program - a 6-weekonboarding program to train newly hired sales managers to lead their team of design consultantsIn addition to these projects, I have driven user research efforts to better understand the HDIS learners and the environments they work in.

Assisted National Vision Inc. in developing, facilitating and evaluating virtual and instructor-led training programs designed for retail management, retail store associates and Retail Support Center associates. Worked closely with Retail Store Operations, Marketing, Merchandising and other departments to design and develop ongoing training and new programs, in accordance with NVI philosophy and established guidelines.Designed, developed and facilitated an Intern Onboarding program. Including:- Comprehensive Onboarding Workbook- Onboarding presentation Designed and developed a Training Store Manager Program including:- Two comprehensive program eLearning modules - Leader Guide- Associate Workbook - Follow-up Survey - Situational Leadership Practice Assessment - Assignment document and Rubric for a Teach-Back activityDesigned, developed and deployed eLearning covering National Vision’s Philanthropic Initiatives.

Responsible for understanding the Company's business needs and ensuring strong partnerships with internal customers to support and deliver applicable training content, make strategic recommendations to enhance organizational performance and support an ongoing learning culture. Collaborate with others to develop & implement various training programs. Utilize a variety of adult learning principles and training techniques to effectively deliver and validate training programs.- Develop e-Learning for 3,500 employees - Develop a strong understanding of our organizational objectives and create training programs aligned with these goals- Gather requirements, analyze, define scope, design, and develop blended dynamic, and engaging “best in class” learning experiences by creating engaging learning activities and compelling course content that enhances retention and transfer of learning- Design and develop instructional programs, e-learning materials, and Instructor Led Training to support policies and process changes in a fast-paced agile environment- Collaborate and build relationships with subject matter experts and the training delivery team to identify target audience’s training needs and build outcome-based training- Ensure that content meets application functionality and branding standards- Perform quality assurance and summative program evaluation and implement changes.- Translate technical concepts into non-technical training for various types of audiences

English I and English I Honors teacher. Responsibilities include:-Manage training design, delivery, and content development for English 1 and English 1 Honors students, ensuring college preparedness and readiness. -Ensure classroom instruction is aligned with both county and nationwide curriculum goals and benchmarks.-Develop training content and instructional material for new teachers as well as select delivery method and instructional aids. -Design instruction and curriculum to line up with state and national standards. -Collaborate with teachers, parents, and standardized test scores to identify unique student learning needs as well as develop solutions and scaffolds for growth.-Track and report success of classroom metrics, along with analyzing trends and developing solutions for metric improvement

Provide Guests with the opportunity to capture their experiences at the Walt Disney World Resort with high-quality photos taken with the latest in digital photography technology. In addition to daily photography responsibilities, trained new hires. Training responsibilities included:- Monitor and evaluate the effectiveness of training programs through knowledge and performance assessment, and provide recommendations for improvements as needed.- Develop, establish and communicate training methodologies and processes.- Collaborate with Disney training partners to share best practices and resources when possible.- Provide relevant on-the-job training for new hires.- Evaluate new hire performance and provide coaching as needed.- Facilitate training programs as needed, including train-the-trainer sessions- Manage the day to day delivery of all internal training.