- Managed the scheduling of engineers and apprentices, optimizing resource use and ensuring prompt service to clients.- Developed and implemented asset management protocols, enhancing compliance with F-Gas regulations and improving operational workflows.- Acted as the primary point of contact between clients and internal departments, ensuring efficient communication and service delivery.- Created and submitted all quotations within the service department, working closely with clients and the sales team to ensure alignment with project requirements and improving the success rate of conversions.- Monitored ongoing service projects, ensuring contractual obligations were met and providing updates to clients regarding project status.- Assisted in preparing service agreements, reviewing terms to ensure alignment with both client expectations and company policies

- Coordinated the execution of multiple projects by managing schedules, tracking deliverables, and ensuring quality control throughout each phase.- Oversaw the procurement and delivery of essential materials and equipment, ensuring project deadlines were met with efficient logistical management.- Managed comprehensive project documentation, including operation and maintenance manuals, ensuring that all records were accurate and easily accessible.- Collaborated with project managers to monitor progress and provide administrative support to ensure smooth project delivery.