• Promoted for demonstrated leadership and results in program coordination, overseeing all aspects of program operations for adults with developmental disabilities• Managed and supported a team of 20+ instructors and direct-support professionals, overseeing their training, performance, and professional development to ensure program success• Spearheaded participant enrollment each semester, ensuring on-time processing for program funding, increasing enrollment by 25%• Assisted with… Show more • Promoted for demonstrated leadership and results in program coordination, overseeing all aspects of program operations for adults with developmental disabilities• Managed and supported a team of 20+ instructors and direct-support professionals, overseeing their training, performance, and professional development to ensure program success• Spearheaded participant enrollment each semester, ensuring on-time processing for program funding, increasing enrollment by 25%• Assisted with day to day operations, managing operations in absence of director, resolving scheduling, staff coverage, and other challenges with confidence to ensure a smooth, efficient program• Scheduled participants each semester, arrange substitute coverage, coordinate trials, and help new participants create a tailored schedule• Managed technology and problem solving for daily operations• Led communications with families regarding enrollment, program updates, and events; send out targeted emails to keep families informed and engaged, utilizing active listening and empathy• Mentored new staff around the facility and served as a primary point of contact for them Show less

• Worked with Program Director on planning of career preparation and life skills training classes for 30+ member diagnosed with developmental disabilities• Oversaw day-to-day operations of programing and serves as primary point of contact among families, teaching staff, and administration• Prepared and update class schedules each semester to reflect cancellations, rescheduling, or modifications• Assisted with onboarding for new hires by providing administrative training and guidance

• Coordinated ABA services and therapeutic support for families of children diagnosed with autism spectrum disorder• Assessed the service needs of clients and connected them with the correct providers, provided follow up• Administered processes for employee interviewing, hiring and separation processes with HR

• Assisted clients, followed care plan, home regulations, and ensured consistent safety practices

• Instructed and tutored virtual classroom of 6-10 campers ages 5-12• Created and executed compelling lesson plans and curriculum for various subjects including English and STEM• Maintained records on student educational development, distributed progress reports to parents

• Organized activities to enhance the physical, emotional and social well-being for children ages 6-14• Identified early signs of emotional and developmental issues in children and alerted camp directors

• Helped customers find books throughout the store and resolve their purchase-related issues• Suggested and sold new paid memberships for rewards program• Shelved new inventory in different sections of the store based on category• Utilized a cash register to collect and organize money for the store

• Planned, coordinated, and executed activities while guiding campers in personal growth and daily living skills• Performed office administration, such as answering the phone and making camp-wide announcements