Molly Gregory Email & Phone Number

Bristol, Ri, Us

Providence, Rhode Island, United States

Bristol, Rhode Island, United States

• Assisted in the management of a database with over 45,000 individual members and 1,500 organization members and performed customer service tasks daily within member accounts such as troubleshooting, organizing information, and invoicing.• Updated marketing collateral and communication for two member programs that improved the onboarding process and more effectively communicated the value of US Sailing and the programs’ capabilities.• Researched US Sailing’s educational offerings, systems, policies, procedures, and certifications through interviewing internal departments and independent study to improve the membership department’s customer service and follow-through.

Ashland, Ohio, United States

• Analyzed trends to incorporate strategic language into email and social media marketing that resulted in a 36% increase in admission event sign-up.• Conducted competitor research of AU’s top 30 competitors to influence changes in AU’s application process and marketing to differentiate from other schools.• Created blog and video content for the community of students and parents that consistently remained in the top ten of most viewed posts.

Ashland, Ohio, United States

• Proved professional potential to earn funding to further my education through studying for and earning an ACE Group Fitness Instructor Certification.• Offered progression in three different classes each week that resulted in growth and improvement of participants• Earned “Rookie of the Year” after hosting the highest attended classes of the semester

Ashland, Ohio, United States

• Shared extensive knowledge and stories to provide an enjoyable tour for prospective students• Planned tours quickly to accommodate the student’s interests• Managed and trained new tour guides for success in the dynamic environment

Huron, Oh

• Cared for two children, four years apart in age, an average of 20 hours a week.• Created a safe and fun environment while completing or assisting responsibilities of cooking, cleaning, transportation, homework, and bedtime routines.• Adapted to the children's new schedules, interests, and activities as they grew older and coordinated with the parents weekly.

Vermilion, Oh

• Taught participants ages 4-16 how to sail according to age and ability.• Practiced basic rigging skills and sailing techniques to build confidence and have sailors comfortable sailing alone by the end of the season.• Maintained boats and equipment through travel and seasonal changes.

Vermilion, Oh

• Upheld authority to keep members safe in and out of the pool.• Taught swim lessons to ages 2-10; helped them get comfortable in the water andpracticed correct swimming form according to age and ability.• Organized the pool area and took data on the pool’s chemical levels to ensure safeconditions.

Vermilion, Oh

• Performed special rigging and maintenance projects to prepare high-end wooden and fiberglass boats for the summer boating season.• Built strong relationships with customers to make them feel included in the familyenvironment of the business.• Maintained the property by performing weekly cleaning and organizing tasks to ensure future projects run smoothly.

Ashland, Ohio, United States

• Met with a small group of students to practice reading skills each week.• Practiced specific skills with worksheets and exercises.• Adjusted books based on improving reading level.

Ashland, Oh

• Tutored a group of third, fourth, and fifth graders in math twice a week.• Helped each student with homework, test corrections, and general studying.• Shifted to working with one student to help them catch up after falling behind in content understanding and assignment deadlines.

Cleveland/Akron, Ohio Area

• Upsold technical outdoor clothing and outerwear to customers of all experience levels.• Adapted to changing technology on outdoor brands such as Patagonia, the NorthFace, Arc'teryx, and Smartwool.• Effectively communicated that knowledge with customers that were new to outdooradventures, and others that had many years of experience.• Took on projects that involved setting up displays and rearranging the store to keepup with seasonal trends.