Molly Pyles Email & Phone Number

Tecumseh, Mi, Us

Creates digital media to support teaching and learning goals for customer accounts.Work cross functionally with production teams to release content on schedule and within provided budgets.Manage vendor relationships and documentation, creating workflows to support efficient conversion of assessments between platforms.

Plymouth, Michigan, United States

Managed migration of customers from Late Night Labs to Hayden-McNeil Online Course, making up $1M in business.Acted as subject matter expert to consult in creation of curriculum for custom accounts.Created custom assessments including Smart Worksheets for multiple large accounts, continuing to provide support and revision cycles.

Richland/Kennewick/Pasco, Washington Area

Provided customer service to professors and instructors using any of the many platforms I supported (Sapling, Hayden-McNeil Online Course, Late Night Labs, LabArchives, etc.).Most interaction was by email or phone, so professionalism, clarity of writing, and attention to detail were very important. Acted as project manager, creating and using complicated spreadsheets and developing written processes for managing vendor relationships with content migration efforts.Managed up to four employees at a time, completing a variety of tasks and projects while remaining in budget.

Wrote, reviewed, and managed content for assessment in Sapling Learning.Created and matched content to university lab manual.Supported customers by phone and email in both content and technical support.

In addition to class work, taught up to nine hours of lab courses per term, mostly focused in organic chemistry but also taught general chemistry labs.Started research in novel organic synthesis of azulene compounds with the goal of exploring electrochemical properties.Responsible for all safety related tasks in the research laboratory including keeping updated SOP and SDS binder as well as a chemical hygiene plan, which called for meticulous record keeping and organization in case of emergency.

Boerne, Texas

Met with current and potential clients to discuss new formulationsDeveloped and manufactured personal care products on a small scale

Kerrville, Texas

Studied jewelry oxidation processesStreamlined production methods

Master Of Science (Ms), Chemistry

Activities and Societies: Secretary and Social Chair for graduate student association. Teaching assistant, research assistant, chemical.

Bachelor Of Science (B.S.), Chemistry

Activities and Societies: Delta Phi Epsilon (sorority) vice president of operations (budget, dues collection, finances) and vice president.