Molly Luna Email & Phone Number

Seattle, Washington, United States

As part of the F5 Business Transformation Office (BTO), provided overarching program management and consultation on strategic company initiatives delivering value through development of clear business outcomes, alignment with leaders to develop effective objectives, implementation of right-sized governance, and working cross-functionally to mitigate risks and maximize value realized. Telemetry Initiative • Provided business program management and thought leadership for critical initiative delivering product usage telemetry to business teams • Developed with Mission Owner and Technical Program Manager strategic and tactical delivery governance model in alignment with enterprise framework• Drove requirements and business process mapping activities, working with Mission Owner to ensure alignment of business, product, and IT stakeholders and delivery of baselined documentation for technical and report scope• Developed overarching timeline, schedule, and project tracking tools and resources including establishing SharePoint hub and regular communication channels • Identified and managed risks for overall Mission working with leaders and ICs to effectively identify and mitigate emerging risks and quickly address issues• Developed communications, decision-making documentation, and presentations for all levels of stakeholders including presentations to C-suite leadersCustomer Experience • Coordinated support and executive status for Chief Customer Engagement & Marketing Officer for 4 initiatives focused on transforming F5 customer experienceVendor Onboarding Assessment and Task Force• Led cross-functional, multi-team assessment and improvement initiative for F5 vendor onboarding capability delivering with the Task Force a 12% reduction in time to onboard new vendors • Established business outcome based vision and scope including technical enhancements, business process improvements, change management and operational governance framework

Bellevue, Washington, United States

Selected to represent HR systems and Employee Solutions teams in a dedicated role supporting the merger between T-Mobile and Sprint. Act as a consultant and program manager for merger activities with a focus on implementing interim system solutions and practices and the end-state conversion and migration from legacy Sprint tools.

Bellevue, Wa

Built and lead a team supporting the optimization of HR systems – equipping managers and employees with transparent, meaningful and accessible tools and resources. Developed an Agile delivery framework specific to HR ecosystem, acting as a bridge between business stakeholders, subject matter experts (SMEs) and the technical team to translate business needs into deliverables supporting strategic enterprise priorities. Partnered with HR and IT leadership, program owners and technical teams as well as internal Agile delivery team. Created delivery metrics and reporting. Overlap with HR Integration Lead role through December, 2020.

Bellevue, Wa

Delivered enterprise impacting HR Systems and solutions as part of a dedicated HR Project Management Office (PMO). Business lead for the pilot implementation of Agile delivery for HR technologies. Initiated first HR Program Manager role with accountability for the delivery Workday, Kronos, ADP Vantage, and Cornerstone implementations. Project managed benefits / leave outsourcing to Aon Hewitt (now Aon); migration of wealth management platforms to Fidelity; annual benefits enrollment; as well as other optimization efforts.

Greater Seattle Area

Provided consultation working through my own firm as well as the great organizations of Recruiting Toolbox and HR Strategies, International. Types of engagement deliverables: applicant tracking system (ATS) vendor selection, ATS improvement and configuration, recruiting program and policy development; outsourced HR Generalist providing employee relations and training; creation / updates for HR related documentation and compliance.

Oversaw all HR activities for the company. Started as a recruiting consultant but came on-board to be the organization's first HR Manager. Built the function as the company expanded through an acquisition and new product development. Owned employee life-cycle programs and drove hands-on execution with a small team. Highlights include: managed benefits and broker relationship; handled HR vendor selection, negotiation and administration; developed personnel policy with leadership, and hired all levels of employees for the company.

Provided support to small to large organizations as a consultant working with HR Strategies, International and Recruiting Toolbox, as well as through my own consulting company. Types of deliverables for small - mid-size organizations include employee handbook creation, employee documentation and company values development. Additional highlights from this period: @Spherion: Onsite Representative with Clearwire during a massive hiring push to develop new markets for this growing organization. Worked with client and Spherion leaders to develop hiring strategy and tactical game plan. Established recruiting process, procedures, and reporting.@T-Mobile - Project Manager: Brought in for a 4-month engagement from 8/2004 to 11/2004 to develop a staffing program which would support an initiative to build out a new wireless market. Helped to develop strategy, provided executive visibility and client reporting, staffed project team and handled other program aspects for this successful initiative.

Drove recruiting and HR projects as an individual contributor and as a manager. In last role, led a small team responsible for project and vendor management. Built and developed team; worked with leaders and stakeholders; handled contract negotiations, maintained vendor relationships; developed employee communications; and facilitated process re-engineering. Started as the first Campus Program Manager developing program / pipeline for technology roles.

Began as a Recruiting Coordinator and ended tenure as a Recruiter hiring new grads for Office product groups. Developed relationships with managers to fulfill hiring targets. Drove on-campus hiring activities and built relationships with targeted schools to recruit for technical teams and Operational groups like finance and technical support. Supported diversity and intern hiring efforts.

Provided recruiting coordination and internship development support.