Molly Mcmahon Email & Phone Number

Duluth, Minnesota, United States

Key leadership team member for driving transformation, work quality, and employee and member satisfaction. Developed consistent project management practices and metrics to improve communication and the quality of project delivery. Implemented process improvement methodology leveraging Lean practices to create efficiencies, reduce manual efforts, and.

Greater San Diego Area

Formerly USE Credit Union. Oversaw the project management program to ensure projects were aligned with the company's strategic goals, followed company project management methodology, and ensured resources were assigned appropriately. Managed complex projects from design to implementation and ensured risk mitigation strategies were implemented.Established.

Collegeville, Pennsylvania, United States

Provided thought leadership for customer service process and procedure evaluation and development for a department of 500, handling over 500k calls annually. Assessed procedures, processes, and tools to identify improvement opportunities, training needs, and team member compliance. Represented the customer service business and acted as the voice of the.

Collegeville, Pennsylvania, United States

Developed and maintained project plans to achieve corporate objectives. Managed project deliverables and progress through continuous communication with team members, stakeholders, and senior leadership.Worked with cross-functional teams to develop system capabilities that improved customer communication, case management, and issue resolution. Documented.

Western Region, USA

Provided thought leadership, support, and planning for managing high-end accounts and providing customer service. Selected, developed, and supported team members through ongoing meetings, team calls, and training. Partnered with the account team to develop account strategy and negotiate contracts. Worked with team members to identify opportunities for.

Western Region, USA

Provided day-to-day program development, support, and service-level management of strategic accounts, including account communication, issue investigation, and resolution. Collaborated with enterprise team members to establish account strategy and provide analysis, strategy, and implementation support for contract renewals and price increases.

San Diego, California, United States

Lean Six Sigma Leadership, A+

Lean Six Sigma Leadership is for leaders who want to help shape a sustainable culture of continuous improvement and build and coach.

Bachelor Of Science - Bs, Business And Marketing