Molly Patten Email & Phone Number

Huntington Beach, Ca, Us

Irvine, California, United States

Irvine, Ca

 Maintain and organize team pipeline and dashboard within the APTO CRM system Track team reporting to monitor individual broker activity and revenue  Manage team marketing calendars for all digital campaigns  Oversee the creation of all digital campaigns as well as track all distribution stats Run the process for Broker Opinion Valuations and Offering Memorandums Prepare listing agreements, agreement extensions, and amendments  Create New Listing Welcome Kits, Event Invites, and Marketing Emails Organize and Review all Due Diligence and Escrow Documents to ensure proper and on-time closing or all transactions  Prepare individual budgets for each listing and submit all purchase orders for payment to vendors  Reconcile monthly Expense Reports for Reimbursement  Open Escrow and Order Preliminary Title Report  Manage Escrow process with Critical Dates Timeline & Required Documentation  Generate and Execute Team Events, Client Appreciate Events, and Industry Functions

Irvine, Ca

 Coordinate closing process with internal departments: sales, accounting, purchasing, construction and lender. Work with outside lender if applicable and title company Confirm accuracy and timeliness of documentation, including but not limited to purchase agreements, deposits and payments Audit all closed homesite files Format sales documents for use with CRM system Prepare and distribute weekly reporting including Sales & Traffic Report, Escrow Flow Sheet and New Home Delivery Schedule Review terms of each sale; confirm sales price, incentives, homebuyer and lender information and closing date are correct  Conduct weekly sales conference calls – meet with community teams to discuss new sales, open escrows, community and New Home Gallery needs, and other immediate requests Process purchase agreements for new sales – review for accuracy and legal/lender compliance, have seller sign, copy and email to title  Review and approve all estimated closing statements, amendments and lender documentation for closings. Ensure incentives are allocated correctly. Review and approve any lender required documentation Prepare sales price breakdown – complete form showing final allocation of incentives, design center payment, broker co-op payment and any special instructions to title Pre-plots – check design center finalization forms and add pricing to database to show correct sales price in system. Ensure homesite file is documented with back up on all pricing so there is no confusion as to what the home price includes After cut-off requests – coordinate approval/denial, pricing and distribute information Escrow – provide tax prorations, lender payoff, warranty payment instructions, and wiring instructions for disbursement. Monitor and obtain Grant Deeds and Notice of Completions for signature and notarization for closings. Request final addendum from sales and audit pricing. When loan approval is received, I release flooring to construction.

Irvine, California

 Development and implementations of an entirely new onboarding process for New Home Advisors joining the team. Designed a comprehensive series of training binders for new team members with program manuals, reporting samples, sales techniques and much more Complete and process salesperson and agent applications to submit to the BRE to work under TRI Pointe Brokerage  Plan and coordinate training sessions with Jeff Shore Consulting  Order and organize all mystery shopper trainings Work with Director of Sales and Sales Manager to implement process changes and new procedures  Experience developing and managing budgets, sales compensation packages and forecasting business plan absorptions Adopt and ensure consistently-applied processes for sales team hiring, professional development, communication, performance training and coaching, and metric analysis Analyze and evaluate the effectiveness of sales, methods, costs, and results Establish and implement short and long range goals, objectives, policies, and operating procedures Provide input to Marketing Manager on the planning and development of company marketing and communication materials with direct input on community marketing plans and promotions  Collaborate with sales management to develop effective and constructive solutions o business challenges and obstacles

Newport Beach, Ca

The Irvine Company March 2013 – July 2016 Escrow Administrator for Irvine Pacific  Review purchase contracts, addendums, and escrow instructions for accuracy and completeness  Developed and maintained an entirely new digital filing system to eliminate virtually all hardcopy paperwork for the department Created and implemented DocuSign system complete with extensive templates for the signing of all contract documents to further the paperless initiative  Organized and lead training seminars and individual instruction for sales counselors regarding the DocuSign program as well as computer system enhancements and upgrades  Evaluated and calculated the estimated HUDs for closings inclusive of pro-rated taxes, HOA dues, and all closing costs Collaborated with colleagues regarding necessary procedure enhancements to positively affect efficiency and accuracy Developed both written and video tutorials and manuals for new procedure updates and technical instructions  Conducted weekly analysis of construction schedules to accurately update our records Consulted with director level management to analyze customer satisfaction levels and discussed implementation of new procedure protocol to improve statistical results  Process checks and wires for deposit maintaining accurate balance and accrual Track system usage for all sales counselors and prepare monthly reports and spreadsheets  Prepare contract documents and related paperwork

Fountain Valley, Ca

Tiempo Escrow II February 2010 – March 2013 Assistant Escrow Officer  Review purchase contracts, addendums, and preliminary title reports with accuracy  Determine and eliminate issues on title reports including liens, notices of pendency, and notices of substandard dwellings Prepare escrow instructions, deeds, & amendments  Coordinate closings of Refinance, Resale, Auction, and REO transactions Compose estimated and final settlement statements and HUDs including title, escrow, lender, and miscellaneous fees Calculate prorated taxes, interest per diem, and funding figures to accurately balance files  Prepare reports and obtain approval for pending documents  Prep loan documents for signing and Package loan documents for funding  Facilitate closing of files including accounts payable and receivable Order and process HOA documents  Performed many administrative duties as well including organizing department meetings, preparation of meeting materials, and management of department records needed for audits

Huntington Beach, Ca

Concord Escrow December 2008 – February 2010 Assistant Escrow Officer, Closing Department Associate, Receptionist  Responsible for providing administrative and clerical support to multiple escrow officers Answering multiple line phones Organizing and distributing mail & faxes  Data entry, dictation, and audio typing Provided support and assistance to several escrow units in order to meet department goals and deadlines Performed many administrative duties as well including organizing department meetings, preparation of meeting materials, and management of department records needed for audits  Supported executive staff by managing calendars and maintaining department files Maintained and managed the daily schedule of office executives with Outlook Calendar Drafted meeting agendas, prepared materials, and composed meeting minutes for all attendees  Prepare banking statements including reconciliation, daily reports, and balance accounts  Certified Notary Public and an experienced loan signing agent

Ticor Title Company March 2006 – December 2008 Sales Representative, Huntington Beach/Fountain Valley Territory  Conducted sales meeting for realtors promoting customer service  Acted as a representative between the company and client Initiated relationships leading to long term clientele  Ability to absorb and comprehend products and services in order to positively communicate them to the client  Identified equipment and supply needs and placed orders as needed  Prepared monthly expense reports  Assisted Vice President with highly sensitive and confidential matters related to day-to-day company operations Conducted research at the Orange County Recorder’s Office, City of Huntington Beach, City of Fountain Valley, City of Costa Mesa, City of Westminster, City of Garden Grove, City of Newport Beach, and City of Long Beach for filed permits and plans

Alliance Title Company August 2004 – March 2006 Assistant Sales Representative, Huntington Beach/Fountain Valley Territory  Updated customer contact information in database  Maintained client farming packages including updated current homeowner information  Arranged meeting for executives, coordinated office sites, and took minutes  Edited and distributed promotional marketing pieces  Created and collaborated on real estate marketing mailers for clients  Completed assignments under strict time-pressured deadlines  Conducted cold sales calls Scheduled and coordinated sales meetings Managed calendars for manager’s schedule

Fourth Genre, Literary Journal January 2003 – May 2004 Editorial Intern  Screened over 150 manuscripts for the First Annual Editor’s Prize Contest Determined presence of voice, organization, reflection, and exploration Worked directly with writers while editing their essays for publication in the Fall 2004 issue of Fourth Genre Practiced copyediting for form using the Chicago Manual of House Style Applied organizational and problem solving skills to meet deadlines and manage manuscripts Demonstrated ability to interact with editors, writers and publishers Coordinated the Fourth Genre Community advisory Board and lead meetings to discuss the goals and future plans for Fourth Genre

Bachelor Of Arts, English

Education record