Molly Sum Email & Phone Number

Evanston, Il, Us

- Lead the successful mid-year launch of a new K-5 writing product with 24k signups in the first 2 months, a 55% referral rate, and an NPS score of 83- Built an internal dashboard with ambitious, attainable KPIs and automated progress tracking to drive product success and motivate teams- Prioritize product backlog based on business value, user and stakeholder feedback, usage data, and technical requirements- Partner with engineering to understand system design tradeoffs, improve internal product builder platform, and promote adoption across other teams- Collaborate with data, user research, and design teams to ensure a comprehensive understanding of user needs, wants, and behaviors

Denver, Colorado

- Created and maintained several product backlogs with detailed requirements for design and development team members.- Regularly and effectively distilled complex problems to non-technical audiences for the purpose of confident and informed decision making- Prioritized features based on business value, user feedback, and technical requirements.- Utilized SQL queries to eliminate repetitive developer tasks- Conducted user research & competitor analysis, analyzed data, and generated insights and recommendations.- Grew K-3 SEL program from individual to school-wide subscription offerings- Defined KPIs, communicated results, and proposed data-driven initiatives- Balanced needs of several large projects as a single cross-functional team- Lead PM team; defined company product/ project management tools and practices.- Ensured quality standards with manual user testing, troubleshooting, and submitting issues.- Created curriculum and trained clients on product management best practices.

Chicago, Il

Evaluate client priorities and create detailed implementation project plansCommunicate expectations and collect client dependenciesPrepare client data for import into eStratEx system databaseCollaborate with service team to configure modules and implement new clientsAudit system reports against client records to ensure accuracy prior to database activation

Chicago, Il

Hiring, Payroll, Scheduling, Managing Student Workers, Correspondence, Inventory Acquisition and Management, Administrative Duties

Chicago, Il

Utilized daily scrum meetings to manage team priorities and resourcesOrganized production documentation to keep team focused on clear objectivesSuccessfully managed multiple projects simultaneously to meet all deadlinesResearched, selected, and implemented new task management software that would meet all team needs and result in most efficient workflowParticipated in regular meetings with clients, publishers, engineers, server technicians, marketing/localization teams, artists, and designers to optimize team communicationMaintained awareness of current industry standards and best practices to ensure smooth development processDeveloped and published for mobile, console, and VR platforms(Previously Production Intern)

Master Of Arts (M.A.), Digital Communication And Media Arts

Bachelor Of Arts (B.A.), English: Literary Studies: British Literature