Mona Essam

Mona Essam Email and Phone Number

COPC® High Performance Management SSG built certifiedSenior Service Delivery Manager @ Xceed
cairo, al qahirah, egypt
Mona Essam's Location
Egypt, Egypt
Mona Essam's Contact Details

Mona Essam work email

Mona Essam personal email

n/a
About Mona Essam

- Six sigma green built Certified.- Leadership development program at Huawei University China.- COPC® High Performance Management certified- Amazon leadership training” ROOTS “ Seattle USA.

Mona Essam's Current Company Details
Xceed

Xceed

View
COPC® High Performance Management SSG built certifiedSenior Service Delivery Manager
cairo, al qahirah, egypt
Website:
xceedcc.com
Employees:
3773
Mona Essam Work Experience Details
  • Xceed
    Offshore Senior Service Delivery Manager
    Xceed Sep 2021 - Present
    Egypt
    View
  • Xceed
    Offshore Sdm
    Xceed Nov 2019 - Present
    Mccp
    View
  • Convergys
    Training And Quality Manager
    Convergys Nov 2017 - Nov 2019
    Egypt
  • Xceed
    Customer Service Supervisor
    Xceed Sep 2004 - Nov 2017
    View
  • Xceed
    Quality Monitoring Supervisor
    Xceed Jun 2012 - Jun 2017
    View
  • Xceed
    Quality Monitoring Supervisor
    Xceed 2004 - 2014
    View

Mona Essam Skills

Bpo Team Management Call Centers Outsourcing Customer Experience Service Delivery Customer Satisfaction Performance Management Team Leadership Leadership Process Improvement Crm Contact Centers

Mona Essam Education Details

  • Copc® High Performance Management
    Copc® High Performance Management
    Excellent With Honor
  • Huawei University
    Huawei University
    Leadership Developemnt
  • Amazon Leadership Program Seattle Usa
    Amazon Leadership Program Seattle Usa
  • Ain Shams University
    Ain Shams University
    Spanish Language And Literature
    View
  • Xceed Academy
    Xceed Academy
    Workforce Development And Training
  • Leadership Developement Program Te
    Leadership Developement Program Te
    Organizational Leadership
  • Symbios Consulting
    Symbios Consulting
    Business Improvement

Frequently Asked Questions about Mona Essam

What company does Mona Essam work for?

Mona Essam works for Xceed

What is Mona Essam's role at the current company?

Mona Essam's current role is COPC® High Performance Management SSG built certifiedSenior Service Delivery Manager.

What is Mona Essam's email address?

Mona Essam's email address is mo****@****dcc.com

What schools did Mona Essam attend?

Mona Essam attended Copc® High Performance Management, Huawei University, Amazon Leadership Program Seattle Usa, Ain Shams University, Xceed Academy, Leadership Developement Program Te, Symbios Consulting.

What skills is Mona Essam known for?

Mona Essam has skills like Bpo, Team Management, Call Centers, Outsourcing, Customer Experience, Service Delivery, Customer Satisfaction, Performance Management, Team Leadership, Leadership, Process Improvement, Crm.

Who are Mona Essam's colleagues?

Mona Essam's colleagues are Hatem Muhamed, Zeyad Hesham, Alaa Amin, Wael Kamel, Hams Amr, Naglaa El Rayani, Abdo Sherif.

Not the Mona Essam you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.