Mona Jain Email & Phone Number

Plano, Tx

Designing, manufacturing and selling costume jewelry globally. Responsible for all aspects of the business from buying, vendor selection and management, design, manufacturing, advertising, marketing, selling, customer management and returns.• Provided jewelry to top Indian Actresses as part of the International Indian Film Academy (IIFA) Awards in Tampa, FL.

Dallas, Texas, United States

McKinney Ave Store – Customer service, advice & guidance, sales targets & online orders• Provision of exceptional customer service to customers• Provide expert advice and guidance on products• Generate and maximise revenue to meet sales targets• Identify and market sales opportunities• Grow and maintain customer base • Manage and process online orders• Receive and process shipments• Maintain cleanliness and restock storewide

Dallas/Fort Worth Area

Legacy West Store – Maintain targets & quotas, customer service, shipment processing & online ordering.• Employee of the month multiple times / 100 % secret shopper feedback• Achieve personal and store quotas and targets• Determine the customer’s needs and offer suggestions or alternatives• Help to maintain organization, cleanliness, and restock storewide• Grow and maintain customer base • Manage and process online orders• Receive and process shipments• Open and close store

Dallas/Fort Worth Area

Highland Park Store – Handle cash wrap, customer service and inventory management.• Build genuine relationships with customers• Practice proper phone etiquette• Help to maintain organization, cleanliness, and restock storewide• Uphold all company policies• Determine the customer’s needs and offer suggestions or alternatives • Ensure a customer’s positive final impression at the cash wrap by following all company procedures

Dallas, Tx

Open the shop, service customers, receive and validate merchandize, manage purchases and cash, provide guidance on store layout, organize trunk shows and general office administration activities.• Buyer for Indian Handicrafts for the Lotus Shop – Went to India and selected vendors and merchandize in July 2014

Bangalore, India And Dallas, Tx

Performing market development & research tasks by aggregating, and synthesizing market data in conjunction with a specified target market; macro and micro-segmentation, planning and executing positioning campaigns and prospecting campaigns as well as researching and determining relevant industry metrics from which to compare companies at a macro and micro segment level.• Supported several sales cycles by providing a point of view of the given company to allow sales teams to get a background on the company and understand the business opportunities to prioritize and focus on

Associate’S Degree, Interior Architecture

Understanding the key concepts of interior architecture from design, drawing, drafting to lighting, history and environment considerations.

Associate'S Degree, Post Graduate Diploma In Marketing St. Joseph’S College, Bangalore, India – April 1999

Subjects studied • Management and Organisational Behaviour • Applied Statistics and Operational Research • Personal Growth Laboratory •.