Mona C. Email & Phone Number

New Orleans, LA, US

Planet Earth

United States

United States

Chi-Matic, Inc.: The Leader in solving complex revenue cycle challenges with blended operations and IT experience.

New Orleans, Louisiana, United States

Led a team of 70+ FTEs for the daily front end Revenue Cycle operations of an Ambulatory Clinic within a Level 1 Trauma Center

New Orleans, Louisiana

Tulane Health System, Women's & Pediatric Service LinesCreated and lead the strategic growth initiatives for the above services lines while providing operational oversight for 14 outpatient clinics throughout the Metairie, Uptown, Downtown, and Northshore markets within an Academic Medical Center structureEstablished open lines of communication with.

New Orleans, Louisiana

An integral member of the Ethics & Compliance Leadership infrastructure and responsible for the oversight of the Privacy Program for 2 campuses. Insured being up-to-date on all privacy policies and standards, training of new hires and on-going education programs to all employees, served in advisory capacity to employees for the Privacy Program.

Women's, Pediatric, Orthopaedic, and Rehabilitation Service Lines

Nephrology, Pulmonary, Pulmonary Lab and Allergy & Asthma Clinics

Greater New Orleans Area

Managing Ochsner Health System's Reach Out & Read Program, a Pediatrician driven childhood literacy program. Organizing purchasing and payment and distribution of books. Reporting for program effectiveness and adherence to overall program objectives and criteria.

Manage 60+ employees in Healthcare Central Call/Contact Center, focusing on patient experience, customer service, accuracy and timeliness. At the time, integrated phone and portal messaging for patient appointment requests. Team serviced over 35,000 patient calls a month, for over 800 physicians and 48 health centers.Increased centralized scheduling.

Greater New Orleans Area

Worked closely with Healthcare System and Hospital Executives on projects to enhance leadership skillset. Observed Executive level Strategic Planning, Program Implementation, Board Meetings and Daily Operations. Completed Fellowship Rotations in the following areas, with value add projects: Pediatrics, Marketing, Business Development, Public Relations.

Columbia, Missouri Area

-Provided direct patient care for pre/post operative cardiothoracic surgery patients, included measuring vital signs and assisting with activities of daily living.-Transcribed physician orders into ordering system, EMR and patients’ medicinal records.-Drafted Physician and Clinical Staff communications of patient and unit information to clinical and.

Cleveland/Akron, Ohio Area

--Worked closely with Hospital Executives and Physicians to gain insight into daily administrative goals and responsibilities ranging from NICU, Fetal Care, Cardic Unit, Transplant Team & Nursing and Executive Leadership (i.e.Chairman, Administrator, CFO, etc.)Project Based Devlierables:Developed scheduling protocol to minimize missed appointments for.

Columbia, Missouri Area

-Conducted EKGs and Stress test to assess patients’ cardiac health.-Responded to Cardiac Arrest/Respiratory Arrest (Code Blue) emergencies.-Placed Holter and Event Monitors on patients to determine arrhythmic variations-Prepared registration and billing paperwork for diagnostic cardiac tests.

Mha, Health/Health Care Administration/Management

Bachelor Of Arts (B.A.), Psychology