- Completed multiple skills weekly such as ROI, data entry, quality-assuring, indexing, analyzing, preparing, and sorting documents to be scanned into the Epic healthcare system or sent to another location.- Conversed with patients, insurance companies, and other health care facilities about retrieving health records over the phone and through the health system Epic- Assisted with onboarding of basic tools functions and understandings of Adobe Reader & Acrobat Pro.- Used Excel for data visualization, calculation use of time, generating reports, storing, and sorting data. - Handled microscopic lab slides for delivery to the hospital lab department as well, as paper documents from other departments once or twice a week

Clinical Documentation Improvement (CDI) Program Research Assistant- Constructed an internal audit for an Evaluation and Management audit alongside a colleague - Collected information such as toolkits and checklists to construct a new format to input information into a spreadsheet. Billing Department- Worked with the electronic health record (EHR) system to post payments to insurance companies and patient accounts alongside a colleague - Analyzed remits to make sure they have the correct amounts- Helped to create progress notes for new employees/interns- Corrected claims in the Health Services real MED Clearing House health system- Completed health insurance claim form (CMS 1500) and explanation of benefit (EOB) forms- Identified any incorrect/missing ICD-10, HCPCS, CPT codes, or modifiers on submitted claim forms. Records Department‒ Merged duplicate student accounts into their recent or active electronic health records (EHR) account. ‒ Sorted, scanned, and indexed student documents into their electronic health record (EHR) accounts.