• Manage a portfolio of international clients across the US, Canada, UK, and other regions, driving 30% revenue growth.• Spearhead the acquisition of 10+ high-value accounts annually, with contract values exceeding $250,000.• Negotiate and secure strategic agreements with clients and partners.• Direct vendor management, ensuring timely procurement aligned with project timelines.• Lead project management, achieving 95% on-time delivery and consistent client satisfaction.• Ensure high client satisfaction rate and create opportunities for cross-selling and up-selling business.• Streamline invoicing, maintaining a 98% on-time billing rate and reducing overdue payments.• Identify, communicate, and resolve customer issues, and work to prevent support issues.• Monitor sales progress to ensure that corporate goals are being met.

• Established and maintained relationships with key clients, generating a 20% increase in repeat business year-over-year.• Managed tenders and proposals for projects ranging from AED 10,000 to 500,000, ensuring accuracy and compliance with client requirements.• Led site progress meetings and ensured adherence to project timelines, achieving an on-time completion.• Played a key role in vendor coordination to reduce project delays.• Oversaw project invoicing and payment follow-ups, maintaining a 100% collection rate on completed projects.• Designed tailored interior solutions for client needs that led to project closures.• Conducted market research to identify new business opportunities, successfully onboarding 5+ high-value clients per year.

• Managed ongoing construction projects, coordinating with clients, contractors, and internal teams to ensure timely execution and quality standards.• Directed vendor management activities, negotiating contracts that saved the company 10% annually on procurement costs.• Spearheaded the preparation of pre-qualification documents and tenders for high-profile clients.• Conducted weekly site meetings with execution teams, ensuring project milestones were met.• Managed invoicing processes, achieving an on-time payment collection rate of 98% while maintaining positive client relations.• Delivered detailed progress reports to stakeholders, improving transparency and client trust, resulting in a valuable increase in referrals.• Proposed and implemented solutions for client-specific acoustic requirements, leading to listing of our products in several prestigious projects by acoustic consultants, designers and architects. • Represented the company at international expos, driving global brand visibility and fostering partnerships.

• Increased regional sales revenue through client acquisition and product expertise.• Facilitated the successful launch of 10+ new tiles.• Managed high-value orders, ensuring 100% on-time delivery and reducing logistics errors.• Boosted client retention rates by providing tailored product recommendations, achieving a 20% sales upswing.• Conducted monthly sales performance reviews, leading to actionable insights and improved team efficiency.• Collaborated with the production team to meet custom client requirements.• Optimized payment follow-ups.• Generated detailed sales forecasts, aiding in inventory optimization and cost reductions.

• Process sales requests, maintaining a 99% error-free record.• Improved order approval turnaround times by 20% through streamlined processes.• Enhanced collaboration with regional teams, reducing processing times.• Optimized billing accuracy, minimizing credit notes.• Delivered monthly reports to leadership, influencing key operational decisions.• Monitored pending requests, ensuring a 100% resolution rate within SLA timelines.

• Schedule and conduct client meetings.• Manage order generation and coordination.• Monitor payment schedules.• Supervise team activities.• Handle accounting responsibilities.• Manage inventory effectively.

• Confirm and follow up on orders.• Escalate order issues promptly.• Ensure accurate billing.• Monitor payment schedules.• Address client queries effectively.• Maintain high service standards.• Assist in process management.