Moncy Idicula Mathai Email & Phone Number

Bengaluru, Karnataka, India

• Manage a portfolio of international clients across the US, Canada, UK, and other regions, driving 30% revenue growth.
• Spearhead the acquisition of 10+ high-value accounts annually, with contract values exceeding $250,000.
• Negotiate and secure strategic agreements with clients and partners.
• Direct vendor management, ensuring timely procurement aligned with project timelines.
• Lead project management, achieving 95% on-time delivery and consistent client satisfaction.
• Ensure high client satisfaction rate and create opportunities for cross-selling and up-selling business.

Dubai

• Established and maintained relationships with key clients, generating a 20% increase in repeat business year-over-year.
• Managed tenders and proposals for projects ranging from AED 10,000 to 500,000, ensuring accuracy and compliance with client requirements.
• Led site progress meetings and ensured adherence to project timelines, achieving an on-time completion.
• Played a key role in vendor coordination to reduce project delays.
• Oversaw project invoicing and payment follow-ups, maintaining a 100% collection rate on completed projects.
• Designed tailored interior solutions for client needs that led to project closures.

Dubai, United Arab Emirates

• Managed ongoing construction projects, coordinating with clients, contractors, and internal teams to ensure timely execution and quality standards.
• Directed vendor management activities, negotiating contracts that saved the company 10% annually on procurement costs.
• Spearheaded the preparation of pre-qualification documents and tenders for high-profile clients.
• Conducted weekly site meetings with execution teams, ensuring project milestones were met.
• Managed invoicing processes, achieving an on-time payment collection rate of 98% while maintaining positive client relations.
• Delivered detailed progress reports to stakeholders, improving transparency and client trust, resulting in a valuable increase in referrals.

Ras Al Khaimah

• Increased regional sales revenue through client acquisition and product expertise.
• Facilitated the successful launch of 10+ new tiles.
• Managed high-value orders, ensuring 100% on-time delivery and reducing logistics errors.
• Boosted client retention rates by providing tailored product recommendations, achieving a 20% sales upswing.
• Conducted monthly sales performance reviews, leading to actionable insights and improved team efficiency.
• Collaborated with the production team to meet custom client requirements.

Bangalore

• Process sales requests, maintaining a 99% error-free record.
• Improved order approval turnaround times by 20% through streamlined processes.
• Enhanced collaboration with regional teams, reducing processing times.
• Optimized billing accuracy, minimizing credit notes.
• Delivered monthly reports to leadership, influencing key operational decisions.
• Monitored pending requests, ensuring a 100% resolution rate within SLA timelines.

Abu Dhabi, UAE

• Schedule and conduct client meetings.
• Manage order generation and coordination.
• Monitor payment schedules.
• Supervise team activities.
• Handle accounting responsibilities.
• Manage inventory effectively.

Bangalore

• Confirm and follow up on orders.
• Escalate order issues promptly.
• Ensure accurate billing.
• Monitor payment schedules.
• Address client queries effectively.
• Maintain high service standards.

Master Of Business Administration (M.B.A.), Marketing & Hr

Bachelor’S Degree, Accounting And Finance

High School, Business/Commerce, General

Cbse