Michael O'Neill Email & Phone Number

United Kingdom

London, England, United Kingdom

As Operations lead, Mike has a broad remit with responsibility for the commercial success of the business as well as the engagement and success of its people; this includes Commercial Performance, Resourcing, Recruitment, Career Development, Delivery Frameworks, Training, Business Development, Strategy, Communications & Engagement.As Digital Process.

Global Banking And Markets

• Led a program to define and implement a Target Operating Model for Client Off-boarding in a Wholesale middle office (Consolidating the Middle Offices of the Investment Bank and Commercial Bank)
• Co-ordinated the Annual Investment Case (transformation budget) process for Client Operations
• Designed the department's strategy focussed on improving transformation capability globally inc. Org/Op Model, location strategy, training and development

Global Banking And Markets

• Responsible for the design and execution of an end-to-end process for the migration of clients as a contingency for a hard-Brexit scenario. This required the re-design of policies and processes across client.
• This business critical project required constant interaction with senior stakeholders across all lines of business and functions in a constantly fluctuating regulatory and commercial environment

Global Banking And Markets

• Led a number of change projects that enhanced the processes, tech and governance of resource allocations, finances, projects and applications
• Responsible for a global project to simplify and accelerate the on-boarding and off-boarding of staff, leading a team based across 4 regions. In a short time we delivered significant costs savings and reduced the time.

Global Banking And Markets

• 4x 6month placements across different areas of the Investment Bank. I carefully chose a set of roles and departments that would give me the best understanding and experience of how the bank operates

As part of a conference organisation team I developed and ran events for the education and government sectors. I liaised with venues, caterers, speakers, exhibitors etc. to ensure the events would run as smoothly as possible. I beta-tested during the transition to an online booking system; identifying issues and developing new functions and optimisations..

Surrey

As a UKCC accredited squash coach I worked primarily at Ashtead Squash Club along with other clubs and schools in Surrey.

Bachelor Of Science (Bsc), Physics, 1St Class With Honours

A Levels; Maths, Further Maths, Physics, General Studies

Gcse'S; Maths, Science(2), English Lang, English Lit, French, History, It, Pe, Re