Experienced Insurance Professional | Telesales | Contact centre management | Product Management | Digital StrategyExperienced insurance professional with expertise in telesales, contact center management, product management, and digital strategy. Successfully led high-performing telesales teams and contact center operations, implementing effective strategies and driving sales growth. Managed product development and successfully launched innovative insurance products. Led digital strategy and distribution efforts, optimizing customer engagement and online sales. Skilled in telesales management, contact center operations, product development, digital strategy, cross-functional collaboration, market analysis, customer engagement, and leadership. Passionate about driving business growth and creating customer-centric solutions.