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Monica Augustine Email & Phone Number
VP, Customer Experience (Digital Marketing, Sales and Post Sales)
at
Zuora
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
VP, Customer Experience (Digital Marketing, Sales and Post Sales)
Location
Milpitas, California, United States
Company size
Who is Monica Augustine? Overview
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Quick answer
Monica Augustine is listed as VP, Customer Experience (Digital Marketing, Sales and Post Sales) at Zuora, a company with 1631 employees, based in Milpitas, California, United States. AeroLeads shows a matched LinkedIn profile for Monica Augustine.
Monica Augustine previously worked as VP, Customer Experience at Zuora and President at Waterfall Villas. Monica Augustine holds Executive Leadership Program, Organizational Leadership from University Of California, Berkeley, Haas School Of Business.
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Zuora
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Profile bio
About Monica Augustine
Expert in CX Digital Transformation, outrageously courageous change agent and a force multiplier with 20+ years of professional experience in the Technology Industry. Founder of a non-profit for the visually impaired self sufficiency.It is hard to summarize the journey of 20 years, hailing from an under represented minority women community in conservative southern India to the heart of Innovation, "the Silicon valley" involved weathering many challenges and keeping at my dream constantly. I am a strong believer that every step of the way we all need to ensure equality in the world and strive to maintain the equilibrium for the human/environment ecosystem for a brighter future for all generations. My experiences have paved the path to my mission in life to ‘Enable or Make Possible’ things for the upliftment of the company or community that I am a part of. I bring in a culture of purposeful being, Whether I am leading a transformation for the company or passionately working for my non-profitSeasoned public speaker at 'Edge in Tech initiative from UC Berkeley", using my voice in the bay area to rally and mentor immigrant women to be successful in their careers.
Current workplace
Monica Augustine's current company
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Zuora
11 roles · 26 years
Monica Augustine work experience
A career timeline built from the work history available for this profile.
Vp, Customer Experience
Current
Jan 2024 - Present
President
Current
Dec 2023 - Present
Executive Success Coach
CurrentTo teach is to learn twice over. Enjoying the journey of giving back by coaching!
Jun 2022 - Present
Vice President | Digital Transformation Leader (Cx & Supply Chain)
- Transform the Quote to Cash Experience for Partners, Agents and Sales- Setup the comprehensive digital vision and technology strategy to move the needle on profitability, positive NPS and on time delivery- Implemented self service commerce experience for agents to quote and close the deals- Work with Mexican/Canadian factories to leapfrog productivity.
Apr 2022 - Dec 2023
Director Of Product Management, Customer Experience Digital Transformation
Lead the Customer Experience (CX) Digital Transformation & Technology Strategy Portfolio group to drive 1% YoY services growth for 6 billion dollar subscription business. Enable new business models, co-design customer/partner solutions leveraging the best of emerging digital technologies & trends. Transform entire lead to opportunity (Marketing), Sales &.
2017 - May 2022
Senior Manager, Chief Digitization Office
Execute on the Cisco’s digitization vision of transforming products/services/solutions from perpetual monetization model to a subscription growth model by 20% in 3 yearsOrchestrate and operationalize digitization efforts to streamline and govern the non-standard offer process Create the Integrated Roadmap for the transformative programs across the.
2016 - 2017
~1 yr
Senior Manager, Operations Asia Pacific
Lead the Global Service Provider customer and partner organization, responsible for 2 Billion dollar business for the Asia Pacific segmentAccountable for client engagement of all Cisco's service providers across Australia, New Zeland, Korea, Japan, India and ASEAN countries (some of the SP customers were Telstra, NTT data, SoftBank SingTel, Reliance.
2014 - 2016
~2 yrs
Manager, Finance
Setup and Lead the Invoice to Cash organizationDrive modernization of collections management processes with AI based algorithmsSetup global delivery model for Finance Transformation Office
2013 - 2014
~1 yr
Business Operations Manager
Drive business Release Strategy/Business Readiness for Oracle Order Management -R12 migration
2008 - 2013
~5 yrs
Product Application Engineer
Castlewood Systems (M) Sdn Bhd / Spider Systems (Japan)
Write firmware for testing removable hard disk drives and teaching the manufacturing teams in Malaysia and Thailand to test, decode and fix Issues during the manufacturing cycleWriting product features and spec for spin stands for Spider Systems (Japan) (acquired by Castlewood)
2000 - 2007
~7 yrs
Team & coworkers
Colleagues at Zuora
Other employees you can reach at zuora.com. View company contacts for 1631 employees →
JM
Jerry Mcgarvey
Colleague at ZuoraHowell, Michigan, United States, United States
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SB
Sumit Bahukhandi
Colleague at ZuoraRedwood City, California, United States, United States
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EW
Erika Ward
Colleague at ZuoraGreater Cleveland, United States
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ST
Sagar Thakur
Colleague at ZuoraMeerut, Uttar Pradesh, India, India
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GY
Gary Yang
Colleague at ZuoraDongcheng District, Beijing, China, China
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LM
Legied Monika
Colleague at ZuoraNigeria, Nigeria
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PS
Praveenkumar Suruli Nagayasamy
Colleague at ZuoraChennai, Tamil Nadu, India, India
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SZ
Shelly Zhang
Colleague at ZuoraChina, China
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KS
K Sachin Nayak
Colleague at ZuoraBengaluru, Karnataka, India, India
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PW
Ping Wu
Colleague at ZuoraPleasanton, California, United States, United States
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Jerry Mcgarvey
Colleague at ZuoraHowell, Michigan, United States, United States
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SB
Sumit Bahukhandi
Colleague at ZuoraRedwood City, California, United States, United States
View →
EW
Erika Ward
Colleague at ZuoraGreater Cleveland, United States
View →
ST
Sagar Thakur
Colleague at ZuoraMeerut, Uttar Pradesh, India, India
View →
GY
Gary Yang
Colleague at ZuoraDongcheng District, Beijing, China, China
View →
LM
Legied Monika
Colleague at ZuoraNigeria, Nigeria
View →
PS
Praveenkumar Suruli Nagayasamy
Colleague at ZuoraChennai, Tamil Nadu, India, India
View →
SZ
Shelly Zhang
Colleague at ZuoraChina, China
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KS
K Sachin Nayak
Colleague at ZuoraBengaluru, Karnataka, India, India
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PW
Ping Wu
Colleague at ZuoraPleasanton, California, United States, United States
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3 education records
Monica Augustine education
Executive Leadership Program, Organizational Leadership
Master Of Business Administration - Mba, Strategy And Planning
Bachelor'S Degree, Computer Engineering
FAQ
Frequently asked questions about Monica Augustine
Quick answers generated from the profile data available on this page.
What company does Monica Augustine work for?
Monica Augustine works for Zuora.
What is Monica Augustine's role at Zuora?
Monica Augustine is listed as VP, Customer Experience (Digital Marketing, Sales and Post Sales) at Zuora.
Where is Monica Augustine based?
Monica Augustine is based in Milpitas, California, United States while working with Zuora.
What companies has Monica Augustine worked for?
Monica Augustine has worked for Zuora, Waterfall Villas, Northwestern University - Kellogg School Of Management, Signify, and Cisco.
Who are Monica Augustine's colleagues at Zuora?
Monica Augustine's colleagues at Zuora include Jerry Mcgarvey, Sumit Bahukhandi, Erika Ward, Sagar Thakur, and Gary Yang.
How can I contact Monica Augustine?
You can use AeroLeads to view verified contact signals for Monica Augustine at Zuora, including work email, phone, and LinkedIn data when available.
What schools did Monica Augustine attend?
Monica Augustine holds Executive Leadership Program, Organizational Leadership from University Of California, Berkeley, Haas School Of Business.
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