I am currently serving as an Administrative Assistant to the Business Development Manager for a busy engineering/consulting firm. My responsibilities include answering phones, scheduling conference calls and meetings, tracking and filing expenses and invoices, working with our vendors on cost saving solutions, making travel arrangements and supporting our engineers with document creation, graphs, and any other support they require.

Provided office support to the Community Development and Public Works Departments which include Building, Planning and Engineering Divisions. I worked closely with the public answering phones, scheduling building inspections, issuing building permits, updating parcel maps, scheduling multi-departmental meetings, preparing staff reports and acting as Recording Secretary for the City of Placerville Planning Commission.

Early responsibilities included customer service, accounting, filing, and shipping receiving. As my experience grew I was given the opportunity to provide unparalleled service to our customers, training to new employees in our call center, as well as support to our marketing division. My duties included answering phones, data entry, following up with my customers daily via phone or email, live-chat operator, and management support.