Monica Epps Email & Phone Number

Roswell, Ga

- Provides general support for a network of service centers that process payroll for their clients.- Providing additional support internally to Development in testing tax tables for individual states in the US.- Additional responsibilities include acting in Team Lead or back up manager capacity when the team management is out of the office.- Provide point of contact facilitation of setting conference calls between Clients and IT/Development to resolve server related or application error issues- Other duties include running the front desk, answering phones, scheduling meetings as needed. Additionally creating and printing agendas and scheduling for management as needed- In addition to the receptionist duties, also organized and directed staffing in the office

Roswell, Ga

- Process and close payrolls for clients in a timely fashion in accordance to the daily processing schedule.- Provide support to client base up to 200 and answer and address any payroll questions or concerns that may exist.- Responsible for reviewing tax documents and/or notices and forward to appropriate delegate in tax department.- Handled updates of employee information as requested by clients and preserving YTD accuracy.- Responsible for following internal policy and procedures pertaining to payroll in conjunction with federal, state and local laws.

Athens, Georgia Area

- Responsible for opening the payroll department including initialization of the safe.- Handled all employees’ updates including W-4’s, G-4’s, direct deposit, including emailing pay stubs for employees with direct deposit.- Administered savings bonds application when requested by University employees.- Distribution of Employees’ Pay checks including 1099 workers.- In charge of filing duties including implementation of paperless filing system.- Other duties included tracking all returns and redistribution of checks, W-2’s and 1099’s and assisting in year-end processing duties.

Accounting And Finance

Business Administration And Management, General

Diploma, General, 9 Through 12

Activities and Societies: ROTC where she held leadership capacity