Responsável por liderar uma equipe bilíngue de moderação de conteúdo para uma das maiores redes sociais do mundo, garantindo o bem-estar dos experts em moderação e garantindo excelência nos KPIs operacionais. Gerencio tarefas administrativas essenciais, como controle de ponto e planos de ação, promovendo um ambiente de apoio e assegurando altos padrões em moderação de conteúdo.

Moderando conteúdo para as maiores redes sociais do mundo, minhas responsabilidades incluem revisar conteúdos dos usuários para garantir que sigam as diretrizes da comunidade. Avaliando postagens, comentários e imagens, moderando qualquer postagem prejudicial ou inadequada. Seguindo as regras de política da plataforma e analisando contextos para tornar a comunidade mais segura e confortável aos usuários.

Leading a team of marketing specialists and costumerservice experts looking to assure the targeted KPI's as theywere required by Meta.*Extensive product knowledge in order to comply to thesecurity and policy requirements of the Meta companyas a whole, especially pertaining marketing designs.*Provide and coordinate training for the team of analystson the Meta platform, internal tools and its products.

Member of select team dedicated to highly complex issues,dealing with Meta engineering teams and internationalcross-funcional team for their solution.*Experience in identifying and solution complex issuesrelated to Meta's ad plattaform (Facebook, Ads Manager,Business Suite, Policy, Risk, Billing and Pixel.)*Quality feedback application;

Bilingual analyst at a third-party service provider for Meta.Support for VIP companies and advertisers via chat, phone or email.Customer support relating to advertising products and services;Knowledge applied in digital marketing

Bilingual analyst at a third-party service provider for Meta.Support for companies and advertisers via chat, phone or email.Customer support relating to advertising products and services;Knowledge applied in digital marketing

Customer Service Analyst, providing 24-hour service to the largest insurance companies in the country, handling automotive and residential assistance with expertise in the SulAmérica product.

Sales Manager and Administrative Assistant, overseeing staff at events, responsible for sales and party scheduling, inventory analysis, cash management, and recruitment of freelance employees.