Monica Pampell Email & Phone Number

Arlington, Virginia, United States

This position includes interface with a variety of federal employee and contractor stakeholders. Interface requirements include, but are not limited to OCIO/IO Leadership, business operations staff, technical staff, and Contracting Officers Representatives (CORs). The position concentrates on the Infrastructure & Operations (I&O) group within OCIO supporting IT projects, programs, and initiatives across the organization:1. Assisting a large business process reengineering effort,2. Interacting with various business and technical stakeholders to define requirements for improvements to critical organizational business operations processes,3. Proves executive-level briefings, project dashboards, and business case development/analysis for IT systems and related investments.

Brooklyn, New York, United States

Enable and maximize organizational use of MS365 Business Premium; Gather stakeholder inputs and engage in collaborative effort to design sites and build sustainable documentation strategy; build platform for integrated EHR and CRM software.

Washington, United States

Delivered a custom-built website (www.whiskersinneed.org) and fully enabled business operations platform, boosting public-facing interactive web presence and internal organizational management for a non-profit organization dedicated to animal welfare.• Gap analysis and proposals for alternatives according to features and cost-effectiveness to meet the needs of the organization.• Activation of Google for Non-Profits business suite of tools, enabling free and discounted use of features for platform expansion. • Staff training and multi-modal learning to adopt Google Drive for artifact storage and software-specific tools in production.

Fairfax County, Virginia, United States

Responsible for overseeing projects and operational flow to maintain the highest standard in cybersecurity, application integrations and data loss prevention. • Managed projects and operations to maintain the highest standard in cybersecurity. • Oversaw, account administration, risk management, and additional PMO duties across engineering and cyberthreat analyst teams for 40,000 assets across four company clients. • Rigorous cyber operations oversight and ServiceNow Case/Incident management for 24/7 managed security monitoring and alerts management, incident response, data loss prevention, and multi-server hybrid architecture optimization.• Use of ServiceNow workflow automations and process documentation workflow and documentation• Use of cybersecurity products such as CrowdStrike, Trellix, Microsoft, McAfee, and Axonius. Security Operations Center (SOC) within the Managed Services Division of ECS Federal.

Arlington, Virginia, United States

Department of Homeland Security - Data Services and Cloud Optimization: Responsible for oversight and coordination with Federal leaders for planning, implementation, workflow management, and resource allocation for project delivery on DHS-OCIO data pipeline efforts and to publish multiple public-facing immigration data dashboards.The Program included 12 projects in various phases of development, a team 40+ contractors, federal technical team leads and OCIO leadership. Further engaged with the Cloud Customer Engagement Team, conducting DHS Enterprise Cloud Optimization efforts including cross-agency SQL License Management, Customer Support Forum hosting, and managing communications for all Enterprise infrastructure changes.Specialized Experience: Cloud optimization efforts in a multi-cloud environment; Budget and Financial Oversight; Customer outreach and Requirements gathering; Agile (SAFe) project management with Jira and Confluence; Microsoft Enterprise suite of tools; Survey design and analysis; ServiceNow workflow automations and process documentation workflow and documentation tools; Bridging technical and non-technical language for leadership.Top Contributions at ECS1. Updated Contracting Performance Assessment Review Submission (CPARS) submission to easeFederal administrative burden2. Contractor Onboarding Guidance developed for new hires/sub-contracting partners to aid and empower during the security clearance process. The guidance aided the remedy for three “stuck” clearances and served as a demonstration for improving resource acquisition.3. Center of Excellence Activities: In addition to regular duties, created and hosted a company-wideinteractive two-part “DISC in the Workplace” series in collaboration with the Training4. Rapid Role Integration across multiple roles in the same company within a relatively brief period, able to engage with teams easily through authenticity and respect plus a high-touch approach to learning stakeholders.

Washington Dc-Baltimore Area

Program Management & Advisor to the Director (GS-14 Series 0601 Program Administration) - Office of the Commissioner – Clinical Policy and Programs• Recruited to assist the Director of OCPP in building and strengthening a newly re-organized super office responsible for medical product approval intake and patient engagement.• Led recruitment efforts for three Director positions and three newly formed IO office staff positions, established core functions with programmatic outcome metrics across offices, planned and executed strategic initiatives to maximize operational efficiency, generated and sustained elevated staff engagement across five office units with 100+ staff.• Daily responsibilities included developing ,recommending, coordinating, and implementing systems and program improvements, with emphasis on leveraging existing resources and harmonizing IT systems with process re-engineering.• Developed an award-winning staff mentoring program for Social and Behavioral Science, raised Data Science awareness through chairing their Working Group and consulting on New Hire templates, and led the research team on a $1.2M collaborative grant research project.• Through keen resource sharing methods, we preserved $1.3M in the first year in office transformations.FDA Loaned Executive: Selected to aid the FDA Commissioner as Vice-Chair for the 61st Combined Federal Campaign in the Fall of 2022. • Conducted a full-scale audit of the CFC Online Giving Portal System, the first since put into production in 2017, with marked improvements in user navigation to find Giving Codes.• Acted as the liaison between the CFC Office and HHS Staff Divisions & Operating Divisions leveraging SharePoint online for a first-in-kind collaborative system. This work aided rapid integration new campaign volunteers to ignite campaign events more rapidly. • Managed the go-live for the mobile app on all FDA-issued mobile devices, improving staff ability to donate while working remotely.

Bethesda, Maryland, United States

R&D Project Manager for OER Deputy Director- Conducted international collaborative R&D grant reviewer efforts in collaboration with NIST and the renowned BIRD Foundation. - Used a formulaic approach to reach accurate expert Program Officials across 24 funding Institutes and Centers for an agreement to review and remit in a timely manner. - Awarded a letter of recognition from NIST Directorfor outstanding contributions.Small Business Education and Entrepreneurial Development (SEED) Project Manager: - Coordinated publication for Small Business Success Stories including external-facing web hosting and work with seven stakeholder groups. -Work required intensive background research and funding analysis to delineate the pathway from initial grant funding to downstream product production. - Additional work included workflow restructuring using MS List automations and Cloud storage hygiene.Specialized Experience: Extensive grants management system navigation for $30 billion annual OER budget distributed across 24 ICs; Process mapping and re-engineering for complicated efforts with stage gates and key delivery deadlines; Deep knowledge of grant portfolio administration and distinct cultures across ICs.Top Contributions at NIH1. Memorandum of Understanding: Drafted and published an MOU on a rapid execution timelinebetween NIH and NIST for collaborative R&D work2. Letter of Recognition: Received a personal letter of recognition from the NIST Director forcontributions to the field, a result of the impressive outcome in the BIRD Foundation Review project

Washington, District Of Columbia, United States

Events and Mental Wellness Initiative Manager:- In-depth policy and psychological research for Student Mental Wellness Campaign planning; Regular demonstrations to Board of Directors, - Solutions package assembly for implementing new online systems; Strategic planning and logistics for the an in-person 2019 Annual STEM Conference with over 1000 attendees including four international delegate countries.Specialized Experience: Use of empirical literature review to construct initiatives driving policy change; Financial management for large and mid-sized events; Tailored Board communications and meeting management; Configuring registration and event platforms including post-event feedback and internal reconciliation.Top Contributions to NCSSS1. Budget Preservation. Reduced overhead costs by 75% with a new registration platform configured for the Mental Wellness Summit, results driven by technical skill application and business use case tailored approach.2. Surplus Generation. $2.5k surplus Association funds garnered from a successful Conference Off-Site event planning, including custom registration and logistical leadership.

Washington, D.C.

Consultant work with content management leaders to publish a first-in-kind online preventive care course titled, “Know Your Numbers: Understanding the Results of Your Biometric Screening” in direct response to complex, chronic, and preventive healthcare issues. • Authored and organized to be culturally sensitive, inclusive of audio and visual content, and written as appropriate for conveying information to the general American public.• Recognized by the President as a leader in nutrition, health, and wellness and selected to help expand the organization’s footprint into preventive care.

Washington, D.C.

During a two-year engagement, we set the bar high with the goal of achieving Total Worker Health Affiliate status with the National Institute for Occupational Safety, I developed an award-winning corporate wellness program: MineFit. This program included industry engagement, member education, and quarterly initiatives such as a glycemic index program for the organization’s industrial athletes which worked through correlations between blood sugar levels and injuries. My role allowed me to create health and safety themes to highlight quarterly initiatives, host quarterly task force conference calls, attend conferences and meetings, and make site visits to discuss the program’s impact on the industry. Moreover, I recruited association members to work on the program’s task force and spoke at a multitude of events.I oversaw two direct reports, including a graphic artist, working in concert to brand the program, create artwork, and develop packaging. My efforts were recognized with the American Society of Association Executives’ Power of A Silver Award.

Washington, D.C.

I started my career in health education and promotion as a Private Trainer at Equinox (formerly Sports Club LA). My dedication and acumen were rewarded with a promotion to Master Trainer within only 11 months of my starting date. Serving as a triathlon coach, gait specialist, pre- and postnatal trainer, and nutrition specialist, I quickly built a loyal client base. Through quality fitness experiences and life-changing personal training sessions, my referral rate was nearly 100% and my retention rate was 80%.My top-notch work consistently placed me among the top-three revenue generators each year. The expert nutritional and exercises recommendations I provided were specifically tailored to the lifestyle of each of my clients, many of whom were in the public eye. I also had the privilege of serving individuals with special needs and seasoned triathletes and runners.I am proud of the work I did in developing a National Academy of Sports Medicine-certified course to help master trainers work specifically with pre- and postnatal patients. A brand ambassador in the fitness community, I also represented my company in interviews with a wide variety of news outlets. In the same vein, I created a client and staff newsletter to disseminate helpful exercise- and nutrition-based information and tips.

Washington, D.C.

In my consulting capacity with the U.S. Chamber of Commerce through PentaFit LLC for 3.5 years, I worked as the first in-house wellness director, creating a wellness culture for the world’s largest business advocate.- Assisted leadership in navigating policy and lobbying efforts in the preventive care and healthcare space. - Orchestrated multi-year efforts transitioning the organizational culture towards a wellness-focused workplace. Implemented organization-wide programs to increase awareness of wellness via frequent educational opportunities and staff-wide engagement programs garnering 92% overall staff participation.- Partnered with healthcare and brokerage firms to asses premiums cost drivers and build initiatives to address health metrics. - Subcontracted with specialists, hosted biometric screenings, and shaped the Chamber’s first industry contribution to Wellness Culture.Specialized Experience: Iterative stakeholder requirements gathering, cross-office collaboration ,strategic communication, team building, consumer motivation models applied to health-related events and challenge commitments, The corporate wellness program I developed included wildly successful employee challenges like “Oh,The Places You’ll Go,” included informative lunch seminars, wellness counseling, weight loss programs, biometric screenings, and more.

Washington, District Of Columbia, United States

The contracts for The American Red Cross, US Chamber of Commerce, and IMA-MA were proposed and won through my business: PentaFit LLC, which was formed in Washington, DC in 2011 and trademarked. Fully operational business, creating and submitting proposals to DC/VA/MD organizations, garnering successful returns. We had three on staff on sub-contract and a web interface fully enabled over the course of this time, setting up for a long-term relationship with the US Chamber of Commerce, also outlined in the LinkedIn Roles. PentaFit approaches organizational health through a new lens. Using an empirically-based strategy that combines quantitative analysis, behavioral economics, and program management for Strategic Priority Implementation and Initiative Development, aimed to fortify a productive workforce and catalyze employee engagement in a sustainable, powerful way.Client list: American Red Cross (2017-2018)Industrial Minerals Association, North America (2016-2018)The US Chamber of Commerce (2012-2015)

Bachelor Of Arts, Psychology And Pre-Medicine

Activities and Societies: Division I Swimming & Diving Team Member, SAAC RepresentativeCompleted all pre-medical coursework and completed.

Master Of Arts, Behavioral Economics

Behavioral Economics is a broad, emerging field of study due in part to availability of data to track and quantify human behaviors..

Masters Of Science, Exercise Physiology And Applied Nutrition

Activities and Societies: Adjunct Faculty in the School of Exercise ScienceThe program focus was (1) physiology and metabolism, (2).

Professional Non-Degree Program, Data Science And Machine Learning

This life-changing program introduced me to neural networks, training ML models, coding in Python, data cleaning and visualization.

Professional Non-Degree Program, Computer And Information Sciences, General

Digital Curation for Information Professionals (DCIP) is a program weaving together data science, data engineering, and classical.