Monica Ramirez Email & Phone Number

Richardson, Texas, United States

Responsibilities: • Tested computer hardware using test instruments, datasheets, and manuals • Communicated with the sales team to figure out what the client needs and provide them with documentation • Managed inventory and updated the data system to accurately detail all items in stock and keep track of processed orders • Analyzed all hardware and CPU boards to meet the order’s condition and identify any missing chips or faulty components for repair

Dallas, Texas, United States

Achievements: • Reached an indexing total of 4,700+ links daily • Earned the role of "Team Coordinator" for the validation department • Validated 10,000 documents in one day Responsibilities: • Reviewed the Validator’s work to correct any errors and rescanned pages properly to provide consistent quality throughout the batch • Worked independently and collaboratively to fulfill multiple projects and meet deadlines • Performed quick link data entry by compiling numerical data indexing using 10-key • Organized and managed digital documents in Kofax while ensuring quality was up to standard

Rockwall, Texas, United States

Responsibilities: • Communicated with customers to ensure a satisfactory experience and resolved any issues that may have occurred • Coordinated with staff for efficient operation and assisted other employees when they were behind • Memorized the menu and applied suggestive sales to customers • Demonstrated multitasking while attaining customer satisfaction

Bachelor Of Science - Bs, Technical Communication, Junior

Bachelor Of Science - Bs, Computer Science, Junior

Attended one semester and decided to switch to Technical Communication (BS) at ASU.

Associate Of Science - As, Computer Science

Education record

Activities and Societies: Varsity Tennis Computer Science II UIL Computer Science BPA