Monica Riordan's Location
Sausalito, California, United States, United States
Monica Riordan's Contact Details
Monica Riordan work email
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Monica Riordan personal email
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Monica Riordan phone numbers
About Monica Riordan
I have over 20 years of experience in international, corporate, and creative environments as a writer/editor, lyricist, content manager, knowledge base manager, literary agent, project manager, and executive administrator, partnering with entertainment industry professionals, filmmakers, publishers, composers, and product management and digital technology teams while managing and supporting company-wide communications, initiatives, documentation, contract administration, and operations.
Monica Riordan's Current Company Details
Writer/Copy Editor/Content Manager/Senior Knowledge Base Specialist
Monica Riordan Work Experience Details
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Dept. Of Elections Voter Records Team - 2024 Presidential Election 10/24 - 11/24 (Two Weeks)City And County Of San Francisco Oct 2024 - Nov 2024San Francisco, Ca• Analyzed and provided solutions for ballot and registration issues via Voting Center App.• Updated voter records.• Facilitated in-person early and election-day voting.• Analyzed and verified valid ballot signatures via EIMS. -
Senior Knowledge Base SpecialistSephora Jul 2017 - Apr 2024San Francisco, Ca• Created the design, functionality, and content of the Sephora Client Services Knowledge Base (primary digital resource for Sephora.com Beauty Advisors and Field Service Center team).• Created, edited, and managed content: policies, procedures, promotional and corporate communications, training, technical instructions, brand and product information, and notifications.• Principal conduit through which information flows to members of Team Sephora.• Partnered with client services, digital production and brand/merchant teams to ensure functionality of promo codes and website/brand content and create solutions to accommodate client issues. Communicate system upgrades and maintenance to the teams and address the impact of technical improvements on Knowledge Base content. • Managed and responded to Beauty Advisor feedback to Knowledge Base content and update or create new content to address questions or the need for more information.• Created/edited/managed content for Sephora.com Customer Service pages.• Maintained version and change logs, ensuring accuracy, standardization, and efficient retrieval of historical materials.• Evaluated and recommended enhancements, improvements, and/or innovations.• Implemented best practices by evaluating key metrics (page visits, keywords, feedback, document ratings, and survey results).• Partnered with training team to recommend coaching opportunities and creation/editing of training material. -
Documentation AdministratorPoint Reyes Management, Llc Sep 2016 - Jan 2017Sausalito, Ca• Created file systems and processes for investment documentation management• Created tracking systems and processes for real estate transaction documentation• Researched real estate market trends• Administrative management -
Documentation SpecialistNcs Pearson Jun 2015 - Jun 2016Menlo Park, California• Set up, identified, tracked, wrote, edited, curated, organized, and managed documentation: training guide, user guide, technical manual, quick-start guide, and marketing collateral) to support the K-12 Test of English Language Learners (TELL) and Versant Test App (language test used for recruiting, training, and program placement) as well as a broad portfolio of emerging learning assessments.• Collaborated with UI/UX team to ensure correctness and consistency of style, text, and naming conventions.• Set up and implemented procedures and processes in coordination with Product Management, Test Development, Engineering, UI/UX, Marketing, and Training groups, for production of documentation and revision workflow.• Voice Artist for Versant English Placement Test -
Quality Assurance Production EditorMetrodigi, Inc. Oct 2014 - Mar 2015Larkspur, Ca* Coordinated and implemented quality assurance procedures and processes for e-book and digital content production/conversion for Pearson, Scholastic, National Geographic Learning, and Apple.* Edited e-book content in coordination with project managers, e-book developers, software engineers, and designers. -
Event SpecialistConstellation Behavioral Health Feb 2014 - Jul 2014Sausalito, Ca• Set up and administered systems and processes for business development team: event planning protocols, marketing & promotional inventory & shipment procedures, vendor management, training documentation, budgets, conference tracking and coordination, event set up and design.• Created, wrote, and edited marketing collateral/promotional material (in coordination with Senior Director of Marketing and Vice President of Business Development).• Directed events/created materials for multiple visiting professional programs, site visits, and annual banquets, coordinating with executive chef, catering staff, vendors, entertainment, guests, and organizational staff. -
Executive AdministratorEdg Interior Architecture + Design Jun 2013 - Nov 2013San Rafael, Ca• Set up business development, account contract, and payment tracking systems and processes for CEO and Vice President of Business Development. Scheduling/Calendar/Travel.• Created/edited/administered emails, contracts, proposals, press releases, biographies, website content, articles, speeches, presentations, brochures, and marketing and branding collateral with Senior Graphic Designer and publicist. -
Executive AdministratorCom Investments Oct 2011 - Jan 2012Santa Barbara, Ca* Managed communications for telecommunications pioneer,philanthropist, and private investor.* Managed domestic and international travel (flight and yachtcrew, property managers), estate inventory (car manager,estate staff), events, and vendors.* Wrote speeches, biographies, reports, articles as well as emailand organizational correspondence.* Curated a vintage car collection (research, writing).* Coordinated political/philanthropic events and donations. -
Film/Television Post-Production Quality Assurance Technician3Rd I Qc Feb 2001 - Jul 2010Culver City, Ca* Evaluated/edited complex DVD/Blu-ray menu design, programming, authoring,audio/video performance, copyright, credit, and anti-piracymaterials in compliance with client specifications.* Streamlined error-resolution reporting, copy editing andproofreading as well as verified English, French, Italian andMandarin audio/subtitle streams, captioning, legal clearanceissues, menu localization and performance. -
Copy EditorMoss Publishing Jun 1996 - Feb 2007Santa Monica, Ca• Writer, editor and researcher of multiple chapters of World Literatures and Their Times, a series of college textbooks analyzing classic works of literature. -
Academic Coordinator / Esl InstructorEsli/Pepperdine University Aug 1997 - May 2001Culver City, Ca* Developed/implemented an ESL curriculum for studentsfrom Asia, Europe, Latin America and the Middle East,increasing the school’s profile as a top college prep andworkplace training center.* Selected textbooks, scheduled classes, maintainedattendance/grades/F1 status records, supervised classroomteaching, evaluated students/faculty, trained instructors andtaught English composition.* Created/coordinated extracurricular activities/multiculturalexchange, mediated students issues with host families. -
Foreign ExpertBeijing Second Foreign Languages Institute (Beijing International Studies University) Aug 1996 - Jul 1997Beijing, China* Developed an ESL curriculum and taught Englishcomposition in the Department of Foreign Trade.* Presented lectures on the American entertainment industry tothe U.N. Training Center/Beijing Second Foreign LanguagesInst. and Beijing Normal University.
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Writing ConsultantChina Central Television (Cctv) Aug 1996 - Jul 1997Beijing, China* Writing consultant for 6-hour television series, 21st Century English, broadcast in China.* Voice-over work and on-camera performance.
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Literary AgentJim Preminger Agency Aug 1987 - Mar 1996Los Angeles, Ca* Developed and packaged film and television projects;recruited/managed writers, producers and directors.* Pitched film and television properties, ideas, and clientservices to networks, production companies, film andtelevision studios, talent agencies, and investors.* Negotiated, drafted, administered contracts. Developedbusiness and implemented marketing strategies. Createdtreatments, pitches, marketing and promotional material.* Sold $1 million spec screenplay, Dead Reckoning byChristine Roum, to Academy Award-winning producerArnold Kopelson (The Fugitive, Platoon).* Launched the careers of successful film/television writerssuch as Jeffrey Bell (Columbia Pictures overall deal), Brian Birdand John Wierick (Bopha - Morgan Freeman directed withDanny Glover), Fred LeBow and Dan Sullivan. -
LyricistFilm, Television, And Jazz/Classical/Pop Recording Artist Lyricist Jan 1984 - Dec 1995Greater Los Angeles AreaLYRICIST (ASCAP)TELEVISION• FAME, MGM Television - songs in various episodes, NBC & syndication.• ABC WINTER OLYMPICS SPECIAL, ABC, Composed featured song “Just a Dream Away” sung by John Denver, 1984.• MADAME’S PLACE, Paramount, Brad Lachman Productions, Composed Title Theme, syndication 1982-83.• BARNABY JONES, Quinn Martin, songs in various episodes, CBS & syndication.• 1984 OLYMPICS, composed song optioned by Los Angeles Olympic Organizing Committee as the Olympic Spirit Team Theme, sung by Dionne Warwick and performed throughout the United States.FILM• THE SEVEN PER-CENT SOLUTION, Universal, MCA Music, Assigned to write lyric to title theme composed by John Addison.RECORDINGS• THE DOMINGO COLLECTION, “Just a Dream Away,” Placido Domingo, Sony, 1999.• SAVE YOUR NIGHTS FOR ME, “Just a Dream Away,” Placido Domingo, Columbia, 1984.• THE PART OF ME THAT’S YOU, “Somebody Called It Love,” AVI Records, Arnold McCuller artist, 1984.• DIGITS, “You Never Love Me the Same Way Twice,” AVI Records, David Benoit artist, 1983.• STAGES, “Take a Look Inside My Heart,” “Promise Me a Carousel,” David Benoit artist, 1982 (gold record in the Philippines).• BEYOND TODAY, Warner Bros., Single, 1977.• I THINK I’LL WRITE MY OWN STORY, Warner Bros., Single, 1977.PUBLISHED SONGS• CHERRY LANE MUSIC - Staff Writer, Song Lyric Translator French to English.• MCA MUSIC, Various songs.• CAFÉ AMERICANA MUSIC (CASABLANCA RECORDS), various songs.
Monica Riordan Skills
Documentation Management
Project Management
Copy Editing
Executive Level Communication
Proposal Writing
Executive Office Administration
Proofreading
Report Writing
Speech Writing
Branding And Identity
Contract Administration
Contract Negotiation
Account Management
Quality Assurance
Inventory Management
Talent/personnel Recruiting
Event Planning And Management
Corporate Gifts
Logistics Management
Staff Management
Microsoft Office
Adobe Creative Suite
Indesign
Jira
Workamajig
Google Docs
Google Apps
Filemaker
Mobile Devices
Mac Os
Windows
Lyricist
Creative Writing
Teaching/training
Academic Administration
Public Speaking
Critical Thinking
Organization Skills
Presentation Skills
Academic Tutoring
Youth Mentoring
Travel Planning
Travel Management
Itineraries
Tour Management
Screenplay Development And Analysis
Film Packaging
Training
Frequently Asked Questions about Monica Riordan
What is Monica Riordan's role at the current company?
Monica Riordan's current role is Writer/Copy Editor/Content Manager/Senior Knowledge Base Specialist.
What is Monica Riordan's email address?
Monica Riordan's email address is mr****@****igi.com
What is Monica Riordan's direct phone number?
Monica Riordan's direct phone number is +141557*****
What schools did Monica Riordan attend?
Monica Riordan attended Ucla.
What skills is Monica Riordan known for?
Monica Riordan has skills like Documentation Management, Project Management, Copy Editing, Executive Level Communication, Proposal Writing, Executive Office Administration, Proofreading, Report Writing, Speech Writing, Branding And Identity, Contract Administration, Contract Negotiation.
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Monica Riordan
Project Management | Landscape Design | Production | Sales | Horticulture | Leadership | Budgeting | Proposal Development | Staff TrainingCincinnati Metropolitan Area -
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