Monica Stygar Email & Phone Number

California

• Operations and Project Manager with company specializing in Personality Type testing, education and corporate team development workshops.• Implemented remote tools and processes to organize and streamline the company’s publication and release management procedures using agile methodologies.• Worked extensively with Personality Theory, using it for teambuilding, relationships, and in the workplace. Led effort for evaluation and improvement of teambuilding workshops for corporate clients.

Greater San Diego Area

Residential Solar financing company handling sales, installation and financing for Solar PV Systems. • Senior Program and Project Manager responsible for tracking, planning, and execution of initiatives for new product and new market roll outs including fund structuring, contracts, system requirements, process development, regulatory requirements, pricing , sales tax requirements, and fund compliance • Designed, developed and managed corporate wide construction project tracking and reporting platform. Served as an ongoing SME and part time developer for system throughout time with company. • Designed and implemented processes for incentives applications and reporting including hands on development of incentive tracking system and processes and team member training. • Responsible for relationship with all funding and serving partners. Led initiatives with billing servicer to expand services offered to customers, streamlined billing and collections process, and implement online billing services. Reduced overall portfolio default rate to from almost 10% to less than .5%.* OneRoof Energy Closed in 2017

La Jolla, Ca

• Developed corporate roadmap for business capabilities and systems roll out • Client site relationship management• Process design and implementation of new process and procedures • Led initiation to complete design and implementation of functionality for pricing, dealer payments, and construction finance line management

La Jolla, Ca

• Client relationship manager for largest corporate client. Managed client’s portfolio of projects, defects, issues and technology requests and made sure their concerns were always addressed. • Managed and tracked business analysis and system changes for newly acquired Retirement Product Line. Wrote and tested all data conversion SQL/C++ scripts to migrate data from old system

San Diego, California, United States

• Managed multiple Strategic IT projects from start to completion• Implemented tools to manage overall project portfolio, project status reporting, and project management tool kit

San Diego, California, United States

• Managed of team of 7developers including management of Resource Allocations, Work Priorities and Schedules• Developed plan for Development Backlog including planning, scheduling and managing System Road Map and Release Schedule• Led effort to complete Analysis, High Level Requirements and Budget Estimate for large project to provide a new Online Customer offering combining feedback from 30+ individuals across 14 business areas and 7 systems areas

Manage and track $75 million dollar program budget. Track and report on program milestones. Capital tracking and closure.

Provide leadership, project management, and management for the initial start up, ongoing business development, and new strategic initiatives for CLC Home Loans. o Planning and implementation of CLC Home Loans companyo Selection and Implementation of all systems including vendor evaluation and selection, vendor negotiation, and implementation of all systems.o Responsible Design and Implementation of operations processes from customer sales to funding to secondary marketing sales, loan servicing, and ownership transfero Established System Support team including system change management and release processes.o Established and monitored CLC Home Loans corporate budget and costs o Established process and systems for tracking system change requests. Led tracking , prioritization, and implementation of new changes o Managed, led and mentored team of 10 including project managers, business analysts, support analysts, QA and system configuration specialists.

Sr. Project Manager for rapidly growing Pharmacy Benefits Management company. Championed and led efforts to support business growth and new initiativeso Championed update mission critical legacy system o Led effort to scope and plan major new mail service facility for company including • Coordination of overall project activities • Management of site selection, incentives negotiation, and facility selection requirements process • Design of program structure which included 8 subprojects and multiple project managers from different business areas • Planned $50 million budget for facility implementation including complete justification and approvalo Championed and Managed upgrade of imaging infrastructure • Implementation of color scanning capabilities far ahead of our competitors • Implementation of a cutting edge fax out and fax back process o Trained and mentored new project managers o Led effort to implement PMO

Certificate, Cybersecurity

Master Of Business Administration - Mba, Global Business Management

Masters, Computer Science

Bs, Interdisciplinary

Activities and Societies: Honors Scholar, Cum Laude, with honors and with distinction

Education record